Company Profile

    Company overview

    Specialities

    We put our people first, Wellbeing, International opportunity, Career development

    Company size

    101-1,000

    Primary location

    Menara Prudential, Persiaran TRX Barat, 55188 Tun Razak Exchange, Kuala Lumpur
    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

    Our mission statement

    Purpose:To be partners for every life and protectors for every future. At Prudential, it is our mission to be the most trusted partner and protector for this generation and generations to come, by providing simple and accessible financial and health solutions.Mission:To be the most trusted partner and protector for this generation and generations to come.

    Reviews overview

    3.422 ratings in total
    5
    8
    4
    3
    3
    5
    2
    1
    1
    5
    82%
    Rate salary as high or average
    64%
    Employees recommend this employer to friends

    What’s it like working at Prudential Services Asia Sdn. Bhd.?

    AI summary of recent reviews

    Employees at Prudential Services Asia appreciate the multicultural environment and friendly, supportive colleagues from diverse backgrounds. The work environment is professional, with good interiors and facilities. The company provides opportunities for employees to learn new skills and engage with the latest technologies. Additionally, Prudential Services Asia offers good benefits such as medical coverage, annual bonuses, and other employee perks.

    However, some employees find it challenging to maintain a healthy work-life balance, with expectations of overtime and weekend work. There are also concerns about high workloads, particularly in certain roles, which can be demanding. A few employees have raised concerns about management practices, such as lack of communication or understanding between different departments. Furthermore, there are perceived limitations in career growth opportunities for some employees, particularly in terms of expanding their job scope or receiving mentorship.

    Recent reviews

    5.0
    Executive, Contact Center
    Jan 2023
    1 to 2 years in the role, current employee
    It really great working in here, I have a good and understanding Bosses.
    The good thingsYou can learn multiple cultures in prudential contact center, PACS as we are like 1 malaysia with different languages, races and cultures.
    The challengesIt really challenging to improve your jobscope, dealing with people and time management.
    1.0
    Customer service executive
    Aug 2021
    Kuala LumpurLess than 1 year in the role, current employee
    Kindly think twice before joining especially as Customer Service Executive for Singapore
    The good thingsThe environment and interiors are pretty good.
    The challengesChallenging work but more than it the management is the worst.
    5.0
    Security analyst
    Feb 2021
    Cyberjaya Selangor1 to 2 years in the role, former employee
    Good place to explore new technologies
    The good thingsAble to engage to new and latest technology around the world.
    The challengesIts a fast pace environment yet understaffed.
    Ratings for Prudential Services Asia Sdn. Bhd. are shared as-is from employees in line with our community guidelines
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