Employees at Sabah Oriental Hotel appreciate the learning opportunities provided by the company, allowing them to gain knowledge, skills, and experience. They also value the supportive environment and teamwork among colleagues and subordinates. Additionally, employees enjoy interacting with customers from diverse backgrounds and cultures.
However, there are some potential challenges, such as difficulties in managing time effectively, particularly during busy periods. Communicating with guests from different linguistic backgrounds can pose language barriers at times. There are also concerns regarding management's approach, with some employees feeling that their ideas and plans are not given due consideration. Handling guest complaints and resolving issues promptly can be a challenge as well.