Employees at Shellys Marketing appreciate the supportive management, with area managers treating staff to lunch or dessert and assisting other staff members. They also value the learning opportunities available, such as managing cashiers, stock taking, and calculating new stock. The company offers flexibility for the marketing team to change promotions on a weekly basis and provides flexible working hours. Additionally, the Managing Director rewards good performance with incentives.
However, there are some potential challenges, such as the need for additional staffing, particularly during public holidays when booths need to be staffed. Staff are held accountable for missing items, even if it was not their fault. Some employees feel that management and planning could be improved, with a lack of clear future planning and frequently changing standard operating procedures. There is also a strong focus on sales, which can sometimes create pressure for retail staff.