(12 reviews)

Company Profile

Company overview

Website

SiteGiant

Specialities

Omnichannel Ecommerce & Retail Technology, Smart AI Intelligence

Company size

51-100

Primary location

1-3-09, Elit Avenue, Jalan Mayang Pasir 3, 11950 Bayan Baru, Penang, Malaysia

SiteGiant is the leading Omnichannel Commerce platform in Malaysia and was established back in 2013 to provide a range of e-commerce solutions to bring Malaysian SMEs to go online. SiteGiant's mission is to empower merchants to sell on as many channels as possible. Merchants could control their product listing, orders, inventory, and fulfillment for various channels from one single control panel - SiteGiant. Hence, with all these automation, they could increase revenue, improve efficiency, and reduce overhead without much efforts.Today SiteGiant has helped more than 10000+ to sell online, listed more than 4 millions of SKUs, and process more than 1.5 billion of total GMV

Gallery photos

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Reviews overview

4.812 ratings in total

5

11

4

0

3

0

2

1

0

100%

Rate salary as high or average

92%

Employees recommend this employer to friends

What’s it like working at SiteGiant?

AI summary of recent reviews

SiteGiant stands out for its positive and collaborative workplace culture with minimal office politics. Employees consistently praise the friendly colleagues and supportive management who are open to discussions and ideas. The company offers excellent opportunities for professional growth, particularly in eCommerce and web development, while maintaining good work-life balance. The comprehensive medical benefits including optical and dental coverage are also highly valued by staff.

The main challenges at SiteGiant relate to the nature of the eCommerce industry, with the fast-paced environment requiring continuous learning and adaptation. Some employees note that the workload can be demanding, especially during major marketplace campaigns. Additionally, some staff face commuting challenges, particularly those living on the mainland who experience long travel times.

Recent reviews

2.0

Software Developer

Oct 2025

Penang Island Penang4 to 5 years in the role, former employee

Join if you are a robot and don't care about anything.

The good thingsColleagues are the only good here.

The challengesMajority of the negatives come from management.

5.0

Senior E-commerce Consultant

Nov 2023

Penang Island Penang5 to 6 years in the role, current employee

I have been working with SiteGiant for 5 years. This is my first job after graduation. Thanks for consistently providing opportunities that allow me to keep growing and gaining experience.

The good thingsSiteGiant has a young and friendly working environment where everyone is willing to help each other. As a result, our workplace is zero politics, as we are focusing on improving and delivering the best system solutions to our customers. The management is open to opinions and discussions. Your talents are recognized, and management allocates suitable positions accordingly. SiteGiant offers comprehensive medical benefits, including optical, dental, and body checks. Additionally, SiteGiant prioritizes work-life balance for our team.

The challengeseCommerce is a fast growing trend, new enhancements of the system will keep launching, hence things to pick up is needed.

5.0

Customer Support Assistant Team Lead

Nov 2023

Bayan Baru Penangcurrent employee

The Ideal Workplace

The good thingsI can honestly say that it is one of the best companies I have ever worked for. 1. Friendly colleagues and boss 2. Work-life balance 3. The company culture is very supportive and collaborative. 4. The company provides opportunities for growth and advancement 5. X / less politic 6. Good benefits Overall, I am proud to be a part of Site Giant and look forward to continuing to grow and thrive in this exceptional workplace.

The challengesMy daily travel to the office takes more than an hour due to the challenges of living on the mainland and navigating through heavy traffic congestion. T.T

Ratings for SiteGiant are shared as-is from employees in line with our community guidelines

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