(25 reviews)

Company Profile

Company overview

Company size

51-100

Primary location

Wisma Smart Reader, No 3 Jalan Udang Harimau 1, Kepong Business Park, Segambut, 51200 Kuala Lumpur

Constant innovation and creative ideas have placed Smart Reader® Worldwide in a class of its own in the education industry, locally and internationally. Smart Reader® Worldwide is the leader in Early Childhood Education, English Language Development and Franchise Management. Join the largest chain of Child Enrichment Centres in Malaysia with a reputable internationally acclaimed programme, a recognized and trusted band with universal recognition, with over a million students across the globe and 300 centres worldwide.

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Reviews overview

2.925 ratings in total

5

6

4

2

3

6

2

5

1

6

72%

Rate salary as high or average

48%

Employees recommend this employer to friends

What’s it like working at Smart Reader Worldwide?

AI summary of recent reviews

Smart Reader Worldwide offers a collaborative environment with supportive and friendly colleagues who work well together as a team. Employees appreciate the opportunities for learning and skill development, particularly in teaching and marketing roles. The company also provides comfortable working facilities and adequate infrastructure for staff to perform their duties.

However, there are areas for improvement in the organisation. These include concerns about management practices and communication, compensation and benefits that could be more competitive, and the need for better workload distribution. Additionally, some employees have noted that there could be more consistency in how staff members are treated across the organisation.

Recent reviews

2.0

Centre Coordinator

Feb 2025

Bintulu Sarawak5 to 6 years in the role, former employee

I love my job a lot, but I don't like the toxic environment. Sending your kids here is okay, but working here is not okay at all.

The good thingsSupportive colleagues, parents, and students. I like my job a lot and have learnt a lot of things; most of the time I do self-study and learn new things by myself.

The challengesUnderpay with a lot of jobs from the management. A lot of favouritism is going on, which only benefits those close to the management. No staff welfare at all, no bonus, no incentive (if do, it is based on favouritism), 9 days max AL for senior staff (AL, MC, EL all deducted from this 9 days).

4.0

Personal Assistant to Executive Director in 2019

Dec 2021

Ara Damansara Selangor1 to 2 years in the role, former employee

Good company to work

The good thingsMy ex-boss was super supportive and highly capable administrative professional.

The challengesMultitasking and I acquired a good understanding of principles and practices of work throughout my experiences and they were all greatly enhanced.

1.0

Personal Assistant to Executive Director - Corporate office

Feb 2020

1 to 2 years in the role, current employee

A place without any integrity or equality treatment of staff

The good thingsGood things some of the staff are very much friendly and helpful to ensure work is done on time

The challengesToo much of drama, negativity, there is no staff wellfare. Or any fair treatment for staff. Only certain staff and personnel given priority and treate in favor way.

Ratings for Smart Reader Worldwide are shared as-is from employees in line with our community guidelines

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