SMJ Teratai
(13 reviews)
Company Profile
Company overview
Website
Industry
Banking & Credit
Specialities
Malaysia’s leading Payment Services Companies, Licensed Remittance and Money Services, Foreign Currency Exchange, Digital Payment & E-Wallet Solutions
Company size
101-1,000
Primary location
Setia Tropika Welcome Centre, Lot 02-09 & Lot 03-05, No. 10, Jln Setia Tropika 1/21, 81200
We are one of the reputed money-transfer and exchange services in Malaysia and the only "Class A & D" licensee in the Southern Region which is granted by the Central Bank. Todate, we have over 130 outlets nationwide. We are in the midst of expansion, thus we are looking for young and energetic candidates to join us as part of our team.
Jobs at SMJ Teratai
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Reviews overview
3.513 ratings in total
5
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100%
77%
What’s it like working at SMJ Teratai?
AI summary of recent reviews
SMJ Teratai offers a positive work environment characterised by supportive teamwork and good collaboration among colleagues. Employees appreciate the opportunity to gain experience in customer service and value the good working environment, which is particularly noted at headquarters and beneficial for fresh graduates.
However, employees face some challenges including heavy workload and pressure from headquarters that can impact work-life balance. Technical challenges such as system downtime can affect customer service delivery, and there are limited opportunities for career advancement within the organisation.
Recent reviews
2.0
Digital Project Assistant
Jul 2025Setia Tropika Johor1 to 2 years in the role, former employee
Micromanaged and Misaligned ExpectationsDuring my time with the company, I was given various tasks beyond the original job scope, including responsibilities in sales and marketing. Most of the work was adhoc-based, with little to no proper planning or structured guidance.
The company heavily practices a micromanagement style, where even the smallest tasks are overly scrutinized. This creates a stressful and uncomfortable work environment that can be demotivating. Instructions also tend to change frequently, making it difficult to align with expectations.
This company may suit individuals who are extremely adaptable and able to work under tight control. However, for those who value clear direction, trust, and professional autonomy, it may not be the most supportive environment for long-term career growth.
5.0
Teller
Oct 2023love the environment and easy to communicate with the other employees
The good thingsthe good things are the employees very supportive
The challengesthe challenges when there is issues need to settle with customers
1.0
Marketing
Oct 20205years experience at western union
The good thingsi happy this work if alof customers
The challengesfinish contra at 8monht on september 30/20/20
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