(41 reviews)

Company Profile

Company overview

Website

Sogo

Industry

Fashion Retail & Department Stores

Company size

101-1,000

Primary location

Kompleks SOGO, 190 Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur, Malaysia

SOGO Kuala Lumpur is strategically located at a landmark site on Jalan Tuanku Abdul Rahman with a retail space of 60,000 sqm. This all‑time favourite one‑stop shopping centre boasts the best in beauty, fashion, accessories and homewares, with the aim of offering the latest and greatest, as well as the surprising value‑for money offerings.SOGO's second store in Central i-City Shah Alam is set to offer new shopping experiences and the best of Japanese hospitality to the capital city of Selangor. As the anchor tenant of Central i‑City Mall, with over 18,000 sqm of retail space, SOGO houses more than 400 brands across four levels.SOGO’s third outlet was opened two weeks after the opening of its second outlet in Central i‑City Mall, Shah Alam. Being the anchor tenant of South Malaysia’s largest integrated shopping mall and commercial development, SOGO The Mall, Mid Valley Southkey is the key destination for lifestyle shopping.Always filled with excitement, SOGO Malaysia will surely be a captivating shopping experience for all.Awards & Recognition:Malaysia Retailers Association - Overall Best Supermarket 2010/2011.Malaysia Retailers Association - Overall Best Supermarket 2011/2012.Malaysia Social Media Week 2014 - Social Media Excellence Award (Best Retail Chain Sector).The Brand Laureate Special Edition World Awards 2015 by the Asia Pacific Brands Foundation - Brand Excellence in Retail Department Store.The Walt Disney Company (Southeast Asia) - Best Retail Execution of the Year 2015.The Brand Laureate Awards - Asia Pacific Entrepreneurship Awards (APEA).Fair Price Shop Award 2016.Malaysia Social Media Week 2016 - Social Media Excellence Award (Corporate Social Responsibility).Certificate of Excellence - Tripadvisor (For the consistent achievement of high ratings from travellers).

Gallery photos

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Reviews overview

3.941 ratings in total

5

16

4

12

3

8

2

3

1

2

73%

Rate salary as high or average

76%

Employees recommend this employer to friends

What’s it like working at Sogo?

AI summary of recent reviews

Sogo offers several positive aspects for employees, including good work-life balance and a supportive team environment. The company maintains structured policies and provides helpful management support, particularly for new employees. Many appreciate the clear HR policies and benefits structure.

However, employees face some challenges, including working with outdated technology systems and limited investment in technological upgrades. Career advancement opportunities can be restricted, particularly for younger staff members. As a retail environment, the job requires weekend shifts and working during festive seasons, while facility issues such as limited parking and infrastructure maintenance are ongoing concerns.

Recent reviews

2.0

IT Dept

Sep 2025

Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee

Don't event apply for any post for the IT department in SOGO will waste your time if your current job is stable.

The good thingsTime pass very fast, have good team to work with .

The challengesThe management will not bother on IT technology they still using old back end system, Server still using blade server, the tech refresh already more then 2 years still compare and compare don't have conclusion, Management just drag and pending your proposal until you give up your self. POS system very old version keeping customise example you have a proton but you keep modified become like a BMW. No budget for new hardware and software. Senior Manager only keep asking you do comparison but at last keep reject by the management, Currently SOGO management was come from PARKSON same mindset management approach, please don't even hope SOGO have new technology refresh for upgrade. They have advertise new management post good luck to the successor.

2.0

Data Analyst

Jul 2025

Kuala Lumpur City Centre Kuala Lumpur6 to 7 years in the role, current employee

A company where ideas go to die, feedback is an offense, and the only thing that moves slower than the elevator is career growth.

The good thingsGreat place if you’re nearing retirement. For young talents? Better keep exploring.

The challengesIf you're young, curious, and eager to learn — beware. This company is stuck in the past, run by “dinosaurs” who say they welcome feedback, but take it personally when you suggest improvements. You'll quickly be labeled as "rude" or "disrespectful." There's little space for growth, and privacy doesn’t exist — people expect you to share every detail of your personal life, or you're considered impolite. Facilities? Elevators and escalators love breaking down. Parking is expensive unless you're ready to walk from far away. Salary? Don’t expect much.

5.0

Payroll executive

Nov 2023

Kuala LumpurLess than 1 year in the role, former employee

Great & relax environment

The good thingsWork & live balance. Less stress, but will having a load during payroll time its a normal.

The challengesWill never be a challenging enough.

Ratings for Sogo are shared as-is from employees in line with our community guidelines

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