TCRS Restaurants
    (24 reviews)

    Company Profile

    Company overview

    Industry

    Restaurants & Cafes (Full Service)

    Company size

    1,001-5,000

    Primary location

    Jalan Teknologi Kota Damansara Petaling Jaya Selangor Malaysia
    “The Chicken Rice Shop” (TCRS) is a chain of HALAL family restaurants operated by TCRS Restaurants Sdn Bhd, a company incorporated in Malaysia. TCRS is a quick service restaurant that provides the customer a comfortably cozy environment to dine in as well as convenient take away services for those on the go. We pride ourselves in providing friendly quick service for all our customers. The Chicken Rice Shop also provides catering services for special occasions.HistoryOn 18th June 2000, the first restaurant of "The Chicken Rice Shop" was opened and the response was overwhelming. Today, there are more than 130 TCRS restaurants in Peninsula Malaysia, Sabah, and Sarawak. The Chicken Rice Shop is represented in most, if not all of the major shopping complexes in Klang Valley. With grandmother’s traditional secret Hainanese chicken rice recipe brought down from generations and maternal gradmother’s treasured recipe from Penang, the best of both grandmothers’ recipes were perfected and introduced into the menu. With the infusion of modern management, processes, technology and strategic marketing, TCRS is confident that a truly Malaysian quick service restaurant chain can be established with the prospects of taking it to the world. .Product & Services"The Chicken Rice Shop" is a quick service restaurant that provides the customer a comfortably cozy environment to dine in as well as convenient take away services for those on the go. We pride ourselves in providing friendly quick service for all our customers. The Chicken Rice Shop also provides catering services for special occasions. As our name suggests, "The Chicken Rice Shop" serves traditionally prepared steamed, roasted, honey barbecued or braised chicken as its signature products. These signature dishes are served with fluffy chicken flavored rice cooked to perfection from a recipe passed down through the generations, originating from Hainan Island. Our signature appetizer, Pai Tee or Top Hats is a popular treat for our customers. It is made up of dainty pastry shells filled with shredded vegetables and chicken meat accompanied by a tangy sweet sour sauce. This is further complimented by a choice of four oyster sauce based vegetable dishes. These vegetables are lightly blanched to retain its natural flavour and topped with crunchy fried shallots. As our tag line suggest, “Chicken Rice and More….” apart from our signature products mentioned above our menu features more than 25 other local favorites such as our Hainanese Curry Chicken, Spicy Mixed Vegetables, Stuffed Fish Balls and Hong Kong beef stew just to mention a few. Within our menu we have also packaged four different value meals to cater for different groups of customers and to give better value to customers. Our R&D team has continuously over the years introduced innovative products and desserts to give our customers a more varied choice of delectable local dishes and to ensure that our customers have a new dining experience at The Chicken Rice Shop from time to time. Innovative products for special festive occasions such as Hari Raya Puasa , Chinese New Year and Christmas are also introduced to celebrate the respective festivities.

    Jobs at TCRS Restaurants

    Based on your search activity

    at TCRS Restaurants Sdn Bhd
    Petaling Jaya, Selangor
    Internal Audit is instrumental in identifying opportunities for improvement and ensuring compliance, making a significant impact in the organization.
    Internal Audit is instrumental in identifying opportunities for improvement and ensuring compliance, making a significant impact in the organization.
    classification: AccountingAccounting
    1d ago
    1d ago

    at TCRS Restaurants Sdn Bhd
    Petaling Jaya, Selangor
    Responsibilities: Sourcing for potential expansion proposals (shoplot or malls in Malaysia) and attend to enquiries. To work seamlessly with agent...
    Responsibilities: Sourcing for potential expansion proposals (shoplot or malls in Malaysia) and attend to enquiries. To work seamlessly with agent...
    classification: Real Estate & PropertyReal Estate & Property
    10d ago
    10d ago

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    Reviews overview

    4.024 ratings in total
    5
    6
    4
    14
    3
    3
    2
    0
    1
    1
    92%
    Rate salary as high or average
    96%
    Employees recommend this employer to friends

    What’s it like working at TCRS Restaurants?

    AI summary of recent reviews

    Employees at TCRS Restaurants appreciate the positive and supportive work environment, with a welcoming culture, respectful colleagues, and strong team spirit. They value the opportunities for growth and learning, as well as the good benefits offered, such as meals, medical coverage, annual leave, bonuses, and salary increments. Working at TCRS Restaurants also provides valuable customer service experience.

    However, some potential challenges include a long commute to the workplace for some employees, the fast-paced and demanding nature of the food and beverage industry, a high staff turnover rate, and the need to handle customer complaints and manage difficult situations with customers.

    Recent reviews

    4.0
    Restaurant Manager
    Nov 2024
    Changlun Kedah11 to 12 years in the role, current employee
    I enjoy working here due to the positive environment and supportive culture, though the long commute from home to the workplace can be a bit challenging.
    The good thingsI genuinely enjoy working here because of the positive and supportive environment. The workplace culture is welcoming, and everyone is respectful and collaborative. It’s a place where I feel valued, and the team spirit makes even challenging tasks more manageable. I appreciate the opportunities for growth and the overall vibe of the office—it makes coming to work something I look forward to every day!
    The challengesHowever, the commute from home to the workplace is quite far, which can be a bit tiring and time-consuming. While the job itself is great, the long travel distance is a challenge I deal with daily.
    4.0
    HQ
    Jan 2022
    3 to 4 years in the role, current employee
    FAST PACED, BUT GOOD TEAM TO WORK WITH
    The good thingsgreat environment, supportive team, fast paced environment. if you're up to a good challenge, you might want to consider working here.
    The challengesworking in f&b in no joke. you're required 24/7. f&b is a fast paced industry, and I've learned that working with TCRS Restaurants S/B.
    3.0
    Assistant restaurant manager
    Feb 2020
    Less than 1 year in the role, current employee
    good learning experience
    The good thingsLEARNING A LOT OF KNOWLEDGE ON HOW TO RUN A RESTAURANT, HOW TO HANDLE CUSTOMER, PBT AND STAFF
    The challengesWORKING WITH LOCAL STAFF, THEY HAVE A LOT OF ATTITUDE PROBLEM.
    Ratings for TCRS Restaurants are shared as-is from employees in line with our community guidelines
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