Employees at TH Travel & Services appreciate the opportunities to travel, go for Umrah and Hajj pilgrimages, and receive good bonuses. The working environment is described as friendly and supportive, with good relationships between colleagues. Interns and new employees have the chance to learn new skills and gain exposure to various aspects of the travel industry.
However, the company has faced challenges due to the COVID-19 pandemic, which has impacted the travel industry. Some employees have noted issues with management, such as indecisiveness and lack of systematic documentation. There are also periods of high workload, particularly during peak seasons like Hajj, which may not be suitable for everyone. Additionally, employees need to be well-trained and knowledgeable about various travel packages, dates, and prices to meet customer expectations.