Employees at Upstream BPO appreciate the opportunities for learning and development, as well as the supportive teamwork and positive work environment. The company is praised for providing a good platform for career growth and offering attractive benefits and rewards, such as good salaries, commissions, and team outings.
However, there are some potential challenges, including difficult interactions with customers, particularly in terms of communication and handling objections. Additionally, there can be a high workload and pressure to meet targets, especially in sales roles, which can make maintaining a healthy work-life balance challenging. Some employees also feel that the salary and compensation could be improved to better match the cost of living.