Employees at USJ Car Express appreciate the work/life balance, on-time salaries, and proper EPF deductions. They also value the guidance and support provided by immediate superiors and enjoy attending to customers.
However, there are concerns about the lack of interest and focus from top management, which can be demotivating. Some employees feel that the company is stuck in the past and struggles to implement new ideas or innovate. The working environment is described as slow-paced, unmotivated, and potentially soul-sucking for young job seekers. Employees are expected to meet monthly targets, and some roles may involve multitasking or a heavy workload. Additionally, the noise levels in the customer service area can make it difficult to hear customers clearly.