Employees at Vivo Food Sdn Bhd consistently praise their friendly and supportive colleagues, highlighting a positive team environment where staff help one another. They also appreciate the learning opportunities to develop customer service skills and gain hands-on restaurant experience, as well as the autonomy and trust given to manage operations. Some staff note that the basic salary is reasonable, with opportunities to earn additional income through overtime.
However, there are some potential challenges to consider. Employees indicate that compensation packages could be more competitive with market rates, and there is a lack of staff meals and meal allowances which are standard in the food and beverage industry. Last-minute changes occur frequently without advance notice, creating additional operational pressure. Some staff mention challenges with work/life balance due to heavy workloads, and note that job scopes are not always clearly defined. Additionally, there is a lack of structured performance appraisal systems, and staffing levels can sometimes be insufficient, requiring employees to manage various operational challenges.