Company Profile

    Company overview

    Industry

    Specialty Retail

    Specialities

    Health, Beauty, Wellness, Personal care, Retail

    Company size

    5,001-10,000

    Primary location

    ARENA WATSONS, Exchange 106, Lingkaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur
    Watsons Malaysia is part of AS Watsons Group, the world’s largest health and beauty retailer with over 16,000 stores across 28 markets and more than 130,000 employees. In FY2022, the Group recorded revenue of US$22 billion and serves over 5.5 billion shoppers annually through its O+O platforms. Watsons Malaysia operates more than 650 stores nationwide and is recognised as the No.1 pharmacy/drugstore brand in Asia Pacific. It has also received multiple awards, including the Putra Brands Award 2022 and Talentbank Graduates’ Choice Award 2022.Watson's Personal Care Stores Sdn. Bhd.Registration No.: 199401004213 (289892-V)

    Our mission statement

    It is the mission of the Company to help customers Look good, Do good and Feel great every day. To this end, the Company works relentlessly to introduce enhanced, convenient and refreshed offline plus online (“O+O”) shopping experiences to its customers.

    Featured

    AS Watson's History Video
    Established in 1841, AS Watson Group has grown from just one small dispensary into the world’s largest international health & beauty retailer, operating over 16,100 stores in 30 markets. Because of LOVE, we’ve been putting a SMILE on our customers’ faces. Here is our history of love in 180 seconds.

    Awards and accreditations

    Talentbank Graduates’ Choice Award ( Most Preferred Graduate Employers to Work) 2024
    Talentbank Graduates’ Choice Award ( Most Preferred Graduate Employers to Work) 2024
    Top Employer Awards (Best Workplace Award, Top HR Team Award) 2024
    Top Employer Awards (Best Workplace Award, Top HR Team Award) 2024

    Gallery photos

    Reviews overview

    3.9122 ratings in total
    5
    42
    4
    43
    3
    25
    2
    3
    1
    9
    81%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends

    What’s it like working at Watson's Personal Care Stores?

    AI summary of recent reviews

    Watson's Personal Care Stores offers several positive aspects, including a potentially supportive team environment with helpful colleagues, opportunities for personal development particularly in customer service skills, and attractive benefits such as staff discounts and bonuses. The flexible scheduling with two shifts can provide work-life balance opportunities for some employees.

    However, employees face certain challenges, including managing high workload demands and numerous daily tasks. There are concerns about management practices, particularly regarding communication and leadership. Employees also note considerable pressure to meet KPI targets, while some mention limited opportunities for career advancement and a need for more comprehensive training programmes.

    Recent reviews

    1.0
    Frp
    Aug 2023
    Treated employee badly!!!
    The good thingsThe management will con you in any possible ways
    The challengesUpper management kept setting unreasonable and illogical rules by as they like
    1.0
    Pharmacist
    Aug 2023
    NOT A WISE CHOICE FOR PHARMACIST
    The good thingsFelt like got cheated in to work in this company
    The challengesRequired to work friday to sunday Do endless physical overstock Poor management
    3.0
    Pharmacist
    Jun 2023
    Malaysia1 to 2 years in the role, current employee
    Averagely a very dull job
    The good thingsTwo off days, staff discount , birthday leave
    The challengesBasically its always price paper cutting and arranging stocks. Minimal dispensing And the management isnt up to par Not working like a rx here :(
    Ratings for Watson's Personal Care Stores are shared as-is from employees in line with our community guidelines
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