Employees at Western Union appreciate the work-life balance offered, with the ability to work from home multiple times a week. They also highlight the great managers and caring colleagues, as well as the higher than average salary band for similar positions in Asia. Reviewers enjoy providing excellent customer service and opportunities for learning and developing patience.
However, there are some potential challenges, such as a high workload with pressure and tight deadlines, as well as difficulties with time management, particularly when balancing breaks and managing call times. While salaries are noted as higher than average in Asia, some reviewers indicate that compensation could be improved further, with low salaries and fewer benefits mentioned.