DKSH
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    DKSH
    (191 reviews)
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    Company Reviews

    Working at DKSH

    3.6191 ratings in total
    5
    52
    4
    65
    3
    42
    2
    19
    1
    13
    80%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(191 ratings)
    Career development
    3.4(191 ratings)
    Benefits & perks
    3.5(191 ratings)
    Management
    3.2(191 ratings)
    Working environment
    3.8(191 ratings)
    Diversity & equal opportunity
    2.5(11 ratings)
    Ratings for DKSH are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 192 reviews sorted by most recent
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    1.0
    Merchandiser
    Apr 2026
    Melaka Melaka1 to 2 years in the role, current employee
    Ask us to work at 3 outlet per day but only give rm150 monthly.
    The good thingsPanel clinic unlimited
    The challengesLow salary with overload works
    1.0
    Assistant Manager
    Mar 2026
    Miri Division SarawakLess than 1 year in the role, former employee
    Bad management culture
    The good thingsBenefit is good, EPF 15% deduction, dental and medical fee also good
    The challengesAlways cut cost even business order still increased. Use less manpower to achieve 99% KPI target, feedback to superior also not use..just blaming
    1 person found this helpful
    2.0
    IT Project Management
    Feb 2026
    Damansara SelangorLess than 1 year in the role, former employee
    Can only be good for a apprentice or fresh grads with few years of experience only.
    The good thingsBenefits wise- 16% EPF deduction by company, claims and leaves. Parking claims, vision and dental for confirmed permanent employees.
    The challengesBad management culture- self serving within the senior management level and business and no real PMO governance or control/support by stepping in and expect the PM to manage with Business. PMO head has Low EQ and shouts at staffs and not wiling to speak to Business on governing/control projects- warned by other department and HR that the PMO head have shouted to previous staffs. Projects are overrun and no stepping help given by management due to being controlled by business stakeholders- IT are being held responsible by Business for all issues and delays. Bad culture within department and complain when staff comes in not by 8.30am. HR's mentions before hiring as work time flexibility and also during orientation day as 10.30am as start of working hours but Management sends Teams message to be in office by 8.30am. Awarded Best Work Place but with such bad culture is a surprise to be given.
    4 people found this helpful
    1.0
    Regulatory Affairs
    Aug 2025
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Toxic work environment, unreasonable workload
    The good thingsNothing I like in this company except for my previous colleagues
    The challengesToxic management, unreasonable workload
    5 people found this helpful
    2.0
    Supervisor
    Jul 2025
    Klang Selangor2 to 3 years in the role, current employee
    Not advisable for people who want to gain experience in this company. Older employees seeking company benefits but not prepared to assist teenagers in their growth. The management at the main office introduces numerous SOPs for implementation, but these often do not align with real-time needs. Equipment that is limited develops productivity. The good toilet and parking facilities are reserved for high-ranking staff only. Such a high amount of SOP for uncomplicated work processes.
    The good thingsVarious type of leaves, salary on time , Panel clinic ,
    The challengesThe working hours may differ from those of the HQ office, which is situated at a different location. There is a high likelihood of flooding in certain areas (staff parking, workplace entrance), limited opportunities for teenagers, positions are determined by age rather than educational qualifications, and there is significant pressure on those who study and work. Reduced collaboration from senior members
    6 people found this helpful
    2.0
    Quality Assurance Role
    Jan 2025
    Shah Alam Selangor3 to 4 years in the role, current employee
    No career development
    The good things- Flexible - Good staffs
    The challenges- No self development - Zero visibility - People to take accountability for their mistakes here is very rare - Benefit of the company is low - No diversity
    1 person found this helpful
    3.0
    Administration Role
    Sep 2024
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    A good stepping board for a MNC Journey
    The good thingsGood Benefits, Good Pay based on skillsets, Very good work-life balance, Hybrid work environment for all other departments aside from Consumer Goods.
    The challengesComplex relations across departments, High context environment
    2 people found this helpful
    5.0
    Customer Service Role
    Jul 2024
    Penang Island Penang
    Good MNC Company to build career
    The good things1) High salary package 2) 15th month salary 3) Good environment 4) Work-life balance 5) Good colleague & teamwork 6) Manager always take care of staff benefits 7) A lot of benefits
    The challengesEverything is good, nothing to complaint about.
    4.0
    Marketing Role
    Jul 2024
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Recommended for people looking for stability and work-life balance.
    The good thingsLow-stress environment. Work-life balance, get to go home on time daily. No OT. If you are looking for stability and to retire, DKSH is quite a good company.
    The challengesThere are too many SOPs and systems that keep changing without proper updates. There is also unfortunately little opportunity for career development due to the company's business nature (trading house).
    1 person found this helpful
    4.0
    Accounts Executive
    Feb 2024
    Taman Tun Dr Ismail Kuala Lumpur3 to 4 years in the role, current employee
    Good to gain experience but to grow is limited
    The good thingsThe people, culture and environment
    The challengesCareer growth opportunities and salary
    5.0
    Operations Manager
    Dec 2023
    Shah Alam SelangorLess than 1 year in the role, former employee
    great And fantastic environment
    The good thingsSolid environment, for career and personal growth
    The challengesIn a fast-moving environment, must be able to manage the client and delivery
    3.0
    Accounts Executive
    Nov 2023
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    It's a good place for those people want to settle down. Not encourage for fresh grad or people who like challenges and strive for Management position.
    The good things1. Benefits - basic allowance is provided within Market Range. 2. Annual Leave - higher than other employers. 3. Medical Benefits - good for those staff with permanent illness (eg high blood pressure) 4. Hybrid working
    The challenges1. Lack of career promotion. 2. Consistent work (if you like challenge then it is not suitable for you)
    3 people found this helpful
    5.0
    Supervisor
    Oct 2023
    3 to 4 years in the role, former employee
    Good experience / and good knowledge when at dksh
    The good thingsCulture Team work Average fun work
    The challengesUrgent order need to focus and settle at the same day without fails ..need to plan that day.
    1 person found this helpful
    5.0
    Supervisor
    Aug 2023
    Shah Alam Selangor3 to 4 years in the role, current employee
    Good management, staff friendly
    The good thingsEnjoyed the job with other staf
    The challengesMake sure the target archive
    5.0
    Merchandiser
    Aug 2023
    Three years working experience in merchandiser
    The good thingsCan communicate superior
    The challengescan try new things and can give more experience
    3.0
    Sale representative
    Jul 2023
    Kuantan Pahang1 to 2 years in the role, former employee
    Good in working at there
    The good thingsSales achieved always
    The challengesTarget always changing
    2 people found this helpful
    4.0
    Customer service
    May 2023
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Good experience for fresh graduate
    The good thingsSystem are very good & amazing! Very well structured
    The challengesBad management, lack opportunity to grow, salary increment max 2%, bonus max 2 months, must overtime
    7 people found this helpful
    5.0
    General worker
    Apr 2023
    Kuching Sarawak7 to 8 years in the role, former employee
    Great working here..
    The good thingsA company that taking care of it workers..
    The challengesGood company,bad management...
    3.0
    admin sales support
    Feb 2023
    Petaling Jaya Selangor5 to 6 years in the role, current employee
    not bad, but not good
    The good thingsmy company take all the PH in malaysia
    The challengesbe fair to all employee
    2.0
    Asst district manager
    Feb 2023
    Sales is about providing others opportunity to use our product and services
    The good thingsGood working enviroment
    The challengesEvery company have their own goal to acheived.
    1 person found this helpful
    4.0
    Service specialist
    Feb 2023
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Opportunity to grow but stressful
    The good thingscompany culture and benefits
    The challengeshigh workload with high stress
    4.0
    Senior executive
    Dec 2022
    1 to 2 years in the role, current employee
    Get ready to put on your thinking cap when working here
    The good thingsplenty of social activities if work activities is what you're after
    The challengesDirection from the senior management can be a little vague so you have to put in extra effort to understand their requirements.
    5.0
    Analyst
    Nov 2022
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Worklife balance and great team mate!
    The good thingsgreat benefit, remuneration, insurance covers family as well, worklife balance!
    The challengesnot so good for career growth development, but maybe depends on certain department
    2.0
    Group IT
    Oct 2022
    Taman Tun Dr Ismail Kuala Lumpur3 to 4 years in the role, former employee
    Great MNC company but with poor management
    The good things1. Benefits 2. Workspace 3. Great MNC company to work
    The challenges1. Spend more money on recoveries than preventions 2. Not following ITIL process at all 3. Need act as Level 1,2 & 3 support person 4. No service desk team and make life harder for all the IT team 5. Seniors only focus on "Projects" and too calculative to help specialist. 6. No proper job scope. Keeping changing time to time due to less manpower. 7. High turn over due to over stress and poor managing style.
    4 people found this helpful
    4.0
    Client manager
    Oct 2022
    Petaling Jaya Selangor3 to 4 years in the role, current employee
    Its an okay company if u wanna settle down
    The good thingsNice people. Structured process. Benefit also decentlah. I especially like the 'carer's leave' whr they acknowledge leave for parents taking care of sick kids. Thats very useful!
    The challengesSome people still work in silos so they dont cooperate well. Management turnover also fast. Its been 2 reshuffling in the past 3 years.
    2 people found this helpful
    5.0
    Clerk
    Oct 2022
    Klang Selangor3 to 4 years in the role, former employee
    It was a great experience working with DKSH
    The good thingsEnvironment, management staff, good and friendly manager.
    The challengesTime management, work independently, work under pressure during peak hours.
    3.0
    Inspector
    Sep 2022
    Retired Police Sub-Inspector angd experienced as Headvof Security at Borneo Samariang Rasort City (Water Park). Enjoy
    The good thingsDespite being a Head of Security, I enjoyed meeting the visitors from all walks of life.
    The challengesAccountable as far as security is concerned and responsible to look after the company's asset.
    1 person found this helpful
    5.0
    Group IT
    Aug 2022
    Great culture, people and opportunities
    The good thingsI had the opportunity to work with really good people that isn't shy about sharing knowledge and encourages growth. This being an MNC allows you to also work with people from all over the work, handling and managing different challenges in different industries. Management here is willing to listen to the voices of the people, which is quite rare in this industry nowadays.
    The challengesA lot of legacy systems and processes that is dire need of transformation.
    1.0
    Customer service specialist
    Aug 2022
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Lousy magament, low increment and promotions
    The good thingsGood benefit no others things merits
    The challengesAlways short-handed since first day of joining until now, for those who wanted to join pls think carefully before applied, they will not appreciate your hardwork and give more salary to newbie to keep the retention, imagine the 4 digit salary gap between senior and junior
    6 people found this helpful
    1.0
    Specialist
    Aug 2022
    Taman Tun Dr Ismail Kuala LumpurLess than 1 year in the role, former employee
    Stressful environment for IT
    The good thingsExposure in different type of technologies
    The challengesSeniors who love to taichi, not enough support. They only want to do their scope and not being helpful to new joiners. Expecting that new joiners knows everything. Everything is ad hoc, not following ITIL framework. Have process but everyone ignores it, if they want it now they will bug you until you do it for them. No work life balance, every weekend need to work. Seniors do not want to go on standby, too much politic and managers do not listen and only favors seniors (old timers). High turn over rate
    2 people found this helpful
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