Looking for a work-life balanced with more benefits? Come join us!
Looking for a work-life balanced with more benefits? Come join us!
4d ago
4d ago
Hibari Clinic
(3 reviews)
Company Profile
Company overview
Website
Industry
Healthcare Services
Company size
11-50
Primary location
17-8, 17th Floor, Menara 1MK, Kompleks 1 Mont Kiara, Jalan Kiara Mont Kiara Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
Mission & VisionMissionWe will give our full commitment to utilise the innovative remote medical services and the spirit of hospitality to ensure everyone have the accessibility of borderless Japanese medical services across the region.VisionWe aspire to be undisputable Asia Leader in medical services with excellent customer satisfactionWe embrace OMOTENASHI concept in providing our services wholeheartedlyWe strive to provide beyond expectation customer services at every of your visitWe will provide peace of mind primary care services for age group ranging from new born to elderlyWe train our staff to have Japanese hospitality spirit in providing their servicesWe encourage continuous learning to ensure everyone have the opportunity in long term self development as well the future growth for the companyWe value all our workforce and everyone is the property for the companyWe will participate and contribute to the development of a more safety and healthier society through our business modelWe desire to provide our remote medical services across the country and area in the entire Asia region
Jobs at Hibari Clinic
Based on your search activityGallery photos
Reviews overview
3.03 ratings in total
5
1
4
0
3
0
2
2
1
0
67%
33%
What’s it like working at Hibari Clinic?
AI summary of recent reviews
Employees at Hibari Clinic appreciate the training and development opportunities provided by management, such as sponsored courses and performance feedback. They also value the positive working environment with friendly colleagues, as well as the polite and punctual customers. Additionally, reviewers mention allowances and flexibility in working hours as benefits.
However, some potential challenges exist, including feelings of being overworked with no overtime pay and expectations to work weekends and holidays, leading to poor work-life balance. There are also concerns about promotion criteria favouring duration of employment over performance, being asked to take on tasks outside job descriptions, office politics with gossip and back-biting, and management decisions impacting clinic operations without proper consultation.
Recent reviews
2.0
Clinic Employee
Oct 20181 to 2 years in the role, former employee
Stressful working environment and poor work/life balance
The good thingsManagement can be generous - opportunities to attend courses sponsored, also provide feedback on work performance from time to time. Working environment - most colleagues able to get along well with each other. Customers (i.e. patients) are usually polite and adhere to punctuality.
The challengesWork - overworked most of the time and never paid overtime, a lot of redundant paperwork. Expected to work on weekends and public holidays. Time - no work/life balance. Hierarchy - individuals are rewarded/ promoted mainly based on duration of employment and ability to bootlick bosses, not work performance or years of experience in their line of work. Management expects staff to carry out tasks/ handle projects out of their job description. A few toxic individuals like to back bite and spread gossip.
5.0
Administrative executive
Sep 20183 to 4 years in the role, current employee
Good career development
The good thingsTeam work, challenge, hospitality, office environment, allowance, adjustability of working hour.
The challengesTo prepare ourselves in giving best service
2.0
staffs
Jan 2018Less than 1 year in the role, current employee
It was fun to work with the staffs but not the superiors.
The good thingsClinic side staffs are friendly and helpful, they have guided me, the newbie well and taught me a lots of things. Although we are all different nationality, language barrier and all, yet they still treat us no different. The clinic is busy most of the time but it is satisfying. The staffs here treat the patients with utmost politeness and prove the utmost aid to them. Which is a main point of a Japanese service clinic.
The challengesManagement / Business side should not meddle into the clinic side decision making and management too much. As the Clinic side and Office side are not within the same unit, they do no understand what situation we are facing in the clinic during operating time. Simply change the clinic's management/flow/procedure without thinking from the clinical staff's perspective of view and also without knowing the situation will just make things worst. They should avoid giving multiple tasks to the staffs and tell them all of them is urgent and prioritize them, that makes them stress up easily as they got no idea which to finish first. Should refrain on telling the staffs to finish tasks under impossible conditions (Clinic staffs who suppose to be part of the operation team in clinic and you ask them to finish a task when the clinic is full of patients and short of staffs)
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