Employees at Intercontinental Specialty Fats Sdn Bhd (Isf) appreciate the learning opportunities, especially for fresh graduates, as well as the good benefits and welfare packages, including financial assistance during the COVID-19 pandemic. They value the work-life balance and the company's emphasis on safety and health. Reviewers highlight the supportive colleagues and superiors, opportunities for teambuilding activities, and the opportunities to grow and learn new things. The company fosters an environment of trust, good governance, and efficient HR policies, allowing employees to chart their own career paths.
However, there are some potential areas for improvement. Employees need to strictly follow standard operating procedures (SOPs) and cope with an 'old school' working style. There is an opportunity to incorporate safety performance into departmental KPIs and implement more behavioural-based safety programmes. Reviewers suggest improving the internal information flow to enhance efficiency and work quality, as well as addressing IT systems and people management practices. The company's long history has created an age gap between generations, which can sometimes hinder the adoption of new ideas. Some reviewers note that the working systems are still largely manual, relying heavily on paper-based processes. Additionally, employees may find it difficult to transfer between departments within the company.