Employees at Kedah Medical Centre value the learning opportunities provided, allowing them to gain experience across different departments and develop their skills. The work environment is described as calm, comfortable, and conducive to good teamwork. Management is praised for being caring, supportive, and providing a good working experience.
However, there are some potential challenges, such as room for improvement in communication practices among co-workers and with customers. Employees in certain roles, such as front desk, may experience a heavy workload and need to provide accurate information while dealing with various patient behaviours. Additionally, the six-day working week can be challenging for some employees, although flexible hours are offered.