Company Profile

Company overview

Industry

Fast Food/Takeaway Outlets

Company size

Not specified

Reviews overview

4.192 ratings in total

80%

Rate salary as high or average

80%

Employees recommend this employer to friends

What’s it like working at KFC?

AI summary of recent reviews

KFC employees particularly value the friendly work environment and strong team culture that makes them feel like family. The position offers valuable benefits including free meals and flexible working hours, while providing excellent opportunities for skill development in customer service and gaining practical work experience.

The role does come with its challenges, including managing diverse customer interactions that require patience and professionalism. The fast-paced environment can be demanding, especially during peak hours, and the position involves significant physical work. Staff also need to be prepared for late shifts and potential extended hours during busy periods.

Recent reviews

5.0

Cashier

Jan 2026

Balik Pulau PenangLess than 1 year in the role, former employee

Gained teamwork, customer service, and time management skills while handling busy periods.

The good thingsI enjoyed working as a part-time crew member at KFC, gaining valuable first-hand work experience. I learned new skills and became familiar with workplace procedures, while collaborating effectively with colleagues and developing strong teamwork abilities. I also found satisfaction in providing excellent service and seeing customers leave happy and smiling.

The challengesDuring busy periods, especially peak seasons such as Christmas, I faced high volumes of customers, which taught me how to manage time efficiently and handle multiple tasks under pressure. These experiences helped me improve my communication skills and develop confidence in managing demanding situations professionally.

5.0

Acting shift manager

Aug 2025

Ipoh Perak2 to 3 years in the role, former employee

Smile, greetings and complimentary closing towards customers make employees discipline about the top.

The good thingsTeam work with cook ,back up and cashier team on handling customers on peak hours,it's always maximum pressure time line but at end of shift we all feel relieved and satisfied with no customers complain.

The challengesLong working hours most of time it's insensitive for example finish work at 10 pm but we punch out 12 pm upon change shift the finish shift member will support the starting shift member to clear customer, refill stock,standby products, cleaning and sanitizing equipment it's actually all fast food culture .

5.0

Assistant Manager

Aug 2025

Taman Gaya Johor4 to 5 years in the role, former employee

I gained hands-on experience in fast-paced food service, developing strong teamwork, customer service, and time management skills while upholding quality and hygiene standards at Kentucky Fried Chicken.

The good things 1. Employee Discounts & Free Meals 2. Flexible Working hours 3. Teamwork & Friendships 4. Customer Service Experience 5. Training & Skill Development 6. Career Growth Opportunities

The challenges1. Fast-Paced Environment 2. Physical Demands 3. Dealing with Difficult Customers 4. Strict Hygiene & Safety Standards 5. Shift Work & Irregular Hours 6. Team Coordination Under Pressure

Ratings for KFC are shared as-is from employees in line with our community guidelines

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