Company Profile

Company overview

Industry

Fast Food/Takeaway Outlets

Company size

1-10

Primary location

LG-40,Queensbay Mall Persiaran Bayan Indah Sg Nibong 11900

CHATIME is franchised from TAIWAN. CHATIME was founded from 2005. Currently, has more than four hundred retail location Malaysia, Taiwan, China, Hong Kong, Australia, Singapore, Indonesia, Philippine and Los Angeles. CHATIME is about good tea and fruit juices leading to modern healthy lifestyle. We are using high-tech tea & coffee machines to make consistently high quality fresh tea, fruit tea and coffees. We provide our customers with a variety of choices of tea & coffee, variety of fruits pump, and variety of toppings. One of our drinks will definitely become your new favourite. We are good at customer service, with a friendly smile, efficient service and high responsibility to serve out high tea.

Reviews overview

4.413 ratings in total

5

9

4

2

3

0

2

1

0

100%

Rate salary as high or average

77%

Employees recommend this employer to friends

What’s it like working at Chatime?

AI summary of recent reviews

Employees at Chatime appreciate the collaborative teamwork and friendly environment, with staff supporting each other and maintaining a positive attitude towards customers. The company provides opportunities for learning and career growth, with chances for promotions. Some reviewers also enjoyed the flexibility in their work schedules.

However, there are some potential challenges, such as long working hours, particularly during peak times or promotions. Employees may also experience a high workload when outlets are busy or understaffed. New staff face the challenge of memorising extensive menus and procedures during training. Additionally, one review noted that it can be financially challenging to maintain quality standards at times.

Recent reviews

2.0

Halal Executive

Jun 2024

Damansara Perdana Selangor1 to 2 years in the role, former employee

Average

The good thingsFlexibility of working

The challengesFinancially hard to maintain quality

5.0

customer service

Oct 2023

Less than 1 year in the role, former employee

customer service based experience for 2 years

The good thingsAll member do best teamwork

The challengesmust have high level of patience and always think positively in handling different types of customers .

2.0

senior exec

Sep 2023

3 to 4 years in the role, former employee

poor management, good environment

The good thingsgood if you wants to dev knowledge & experience

The challengesunsure & confusing due to bad planning.

Ratings for Chatime are shared as-is from employees in line with our community guidelines

See all reviews

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