Lam Soon
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    Lam Soon
    (46 reviews)
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    Company Reviews

    Working at Lam Soon

    2.546 ratings in total
    5
    3
    4
    14
    3
    4
    2
    8
    1
    17
    76%
    Rate salary as high or average
    37%
    Employees recommend this employer to friends
    Work/Life balance
    2.4(44 ratings)
    Career development
    2.1(44 ratings)
    Benefits & perks
    3.1(44 ratings)
    Management
    2.0(44 ratings)
    Working environment
    2.4(44 ratings)
    Diversity & equal opportunity
    1.5(16 ratings)
    Ratings for Lam Soon are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 46 reviews sorted by most recent
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    1.0
    Office Worker
    Feb 2026
    Shah Alam Selangor11 to 12 years in the role, former employee
    Inefficient Internal System Procedures and Oudated
    The good thingsThe place to watch multi-layer approval slow all processes and practice patience.
    The challengesThe company’s procedures are unusually slow and outdated, relying almost entirely on manual processes altho the industry has moved forward, many procedures are stuck, or decades behind, create unnecessary delays n non efficient. Minor application can take several weeks to return, n email communication is not accepted, employees must reply on the rigid internal manual system working like bureaucratic. Colleague in charge of system or dpt. Can appear unresponsive, slow to the requests make it difficult for small basic matters handled. Urgent, or minor matter still do require multiple layers of approval, result in delays resolution.Prolonged approval processes from managerial, combines wif a cumbersome internal system caused delays reducing productivity. Improvements and updates take years to commence to implement, employees need to follow outdated rules which not fit current needs.The minor progress must go through long review cycles, while other companies move faster and gain advantage.
    1.0
    Worker
    Feb 2026
    Shah Alam Selangor7 to 8 years in the role, former employee
    Favouritism and Politics Overshadow Dedication
    The good thingsSalary structure is standard but honestly not very competitive
    The challengesManual processes outdated and inefficient. Managers avoid responsibility and toxic in office politics. Besides, office competitiveness creates tension. Communication gaps across departments. Overworked and depreciative. Minimal trust exists across departments and weak collaboration.
    1 person found this helpful
    1.0
    Officer
    Feb 2026
    Shah Alam Selangor7 to 8 years in the role, former employee
    Not an Ideal Place for Sustainable Career Growth
    The good thingsBasic benefits provided, expecting increment to grow competitively
    The challengesProcedures are often outdated and redundant. Staffs frequently stuck in repetitive tasks without proper system. Management micromanage without constructive direction or skill. Frequent pressurised staff for intense expectation and unrealistic deadlines.
    1 person found this helpful
    3.0
    Former Employee
    Jan 2026
    Glenmarie Selangor1 to 2 years in the role, former employee
    The culture is unnecessarily intense, though compensation is one of the few positives
    The good thingsSome colleagues are supportive and willing to share knowledge when approached, flexible working hour monthly gift for confirmed staff, 14th month salary, can wfh, the pantry is mid, office facilities also mid but theres ongoing renovations, got staff parking but need to deduct rm50 from the pay. there is room to gain hands-on experience in navigating complex organizational structures.
    The challengesEmployees are not clearly informed about certain limitations or rules in advance which can lead to misunderstandings and being reprimanded for actions that were not previously communicated as unacceptable. The general working culture can feel reactive with limited openness to change despite expectations for efficiency and ease of execution. Higher level sometimes appear easily stressed. It could be helpful to approach challenges more calmly and focus on minimizing losses or risks when there is any issue/problem. There are several unwritten or unclear (hidden-need to be scolded then we know) internal policies including wfh and many other things which may be confusing for new joiners. The onboarding experience felt less welcoming. In terms of role clarity, management did not clearly communicate the direction, scope, or expectations for my position, resulting in uncertainty and misalignment of priorities.
    2 people found this helpful
    1.0
    Office
    Jan 2026
    Shah Alam Selangor4 to 5 years in the role, former employee
    Chaotic and Old School Company with Heavy Politics
    The good thingsyou may grow your experience with some manual process.
    The challengesSalary and benefits are not competitive compare to other industry standards. Internal processes are inefficient and outdated. Department can be treated unsupportive and toxic at all times. Top management often lacks clear communication or direction. Lacking in feedback mechanisms and neglected. Limited growth opportunity and development.
    5 people found this helpful
    1.0
    Executive
    Nov 2025
    Teluk Panglima Garang Selangor1 to 2 years in the role, former employee
    It was a good character development but at the expense of mental health was never to be compromised.
    The good things2 months contractual bonus, KPI bonus, Unlimited medical (Outpatient), Monthly free gift (oil), everything oil & soap
    The challengesThe main issue is the General Manager, with problems too many to count. HR is rude and ineffective, leaving payroll to individual departments. Favoritism is common, and KPIs depend more on the GM’s preferences than performance. Direction is unclear, with sudden changes of mind and last-minute tasks expected to be done immediately. Staff are often forced into irrelevant duties outside their scope. Salaries for new hires are low, yet expectations are as though they are highly paid. The environment feels suffocating, with an outdated culture that undermines employees as “inexperienced.” Department managers have no real authority, making their roles powerless. Overall, it is a toxic, demotivating workplace with little fairness or growth.
    3 people found this helpful
    2.0
    Staff
    Nov 2025
    Kuala Langat Selangor4 to 5 years in the role, former employee
    Good bonus but bad office politic
    The good thingsYearly + kpi bonus, birtday gift. Stable company. Company suitable for introvert
    The challengesBad office politic, not easy to cooperate with other dept, blaming culture. Process become slow due to management decision always changing. Only new staff easy to work with, the rest no comment. Expected to work long hours.
    2 people found this helpful
    5.0
    Sales Supervisor
    Oct 2025
    Kuala Terengganu Terengganu11 to 12 years in the role, former employee
    old school company, out dated
    The good thingsno pressure, good salary
    The challengesdaily have to attend meeting
    1.0
    Staff
    Aug 2025
    Shah Alam Selangor1 to 2 years in the role, former employee
    Toxic, Unhealthy Workplace
    The good thingsFixed & performance bonus, but at the cost of the staff's mental & physical health
    The challengesToxic, political, no clear direction, poor leadership, micromanaged, unhealthy, humiliation, mistrustful culture. You will know more when you are here.
    13 people found this helpful
    2.0
    Marketing Staff
    Aug 2025
    Glenmarie Selangor1 to 2 years in the role, current employee
    Highly toxic and disorganized work environment with favoritism, lack of direction, and constant micromanagement, leading to unnecessary stress and humiliation
    The good thingsContractual Bonus. Monthly Company gift.
    The challengesVery very politic environment between and within department. Director is being very bias and culture is full of favoritism. No proper direction, keep on changing with things took forever to be approved. Kept on revising, changing, dragging, and full of unnecessary administrative work. Everyone is doing for the sake of doing just to avoid being blame and just to fulfill one person's will. Otherwise, you get humiliated in front of everyone no matter what position you are.
    11 people found this helpful
    1.0
    Senior Executive
    Jul 2025
    Glenmarie Selangor1 to 2 years in the role, former employee
    Toxic and Unhealthy workplace
    The good thingsContractual Bonus, hybrid
    The challengesReally toxic and unhealthy workplace - continuous disrespectful, humiliation from own superior and other department, gossip, backstabbing, lack of empathy, work life imbalance - excessive workload, poor leadership - unclear and inconsistent direction caused confusion, burnout, decreased job dissatisfaction, communication breakdown, low motivated among employees, chronic stress and fatigue, diminish any healthy work environment, no proper policy for employee to refer.
    24 people found this helpful
    4.0
    Executive
    Jun 2025
    Shah Alam Selangor1 to 2 years in the role, current employee
    Balanced Experience with Positive PerksThe company provides solid benefits, annual bonuses, and monthly gifts which are great for employee motivation. While many processes are still manual and can be time-consuming, the company is currently moving towards automation. A good place to work with growing potential.
    1 person found this helpful
    1.0
    Brand
    Jun 2025
    Glenmarie Selangor1 to 2 years in the role, former employee
    Toxic, Politic, Blaming, DramaThe good things: Contractual Bonus, Monthly Gift The downside: A highly political environment marked by indecisiveness, frequent blame-shifting, double standards, and unnecessary drama. Overall, a demotivating and unpleasant place to work.
    13 people found this helpful
    5.0
    Dept - HQ
    May 2025
    Glenmarie Selangor9 to 10 years in the role, current employee
    A company with trusted household brand.
    The good things1. Financially stable company 2. Bonus payout twice 3. Solid healthcare & insurance coverage 3. Free company product monthly 4. Education bursary for staff & children 5. Retirement gratuity 6. Staff purchase 7. On off new product to try on
    The challengesBe ready to multi-task, handle manual data as automation is still in progress. To be successful, you need to possess not only the right attitude and IQ; but a high level of EQ. The other half, depend on the luck on which department you landed yourself into.
    3.0
    Human Resources Executive
    Apr 2025
    Shah Alam Selangor2 to 3 years in the role, current employee
    A great place for you to grow and experience the real office world.
    The good thingsBenefits - Fixed & Performance Bonus, Monthly & Festive Gift and Medical
    The challengesYou will know when you are here
    2 people found this helpful
    1.0
    Manager
    Dec 2024
    Shah Alam Selangor
    Toxic
    The good thingsEmployee benefits are good but at the cost of the employee's mental health
    The challengesVery, very political with no clear direction. Very toxic workplace
    16 people found this helpful
    1.0
    Staff
    Dec 2024
    Kuala Langat Selangor5 to 6 years in the role, former employee
    Have a good bonus but must deal with narrow minded person
    The good thingsEnd year bonus & kpi bonus
    The challengesManagement & stress workplace with a narrow minded person
    6 people found this helpful
    2.0
    Information Technology Executive
    Oct 2024
    Shah Alam SelangorLess than 1 year in the role, former employee
    Tired and no support
    The good thingsWilling paid above market practice 14 Month salary opportunity learning especially in IT lot system and infra outdated require to replace
    The challengeshigh demanding, any changes require prepare proposal from zero till present to director to many layer process before can do any changes always last minute request/changes and will disrupts your weekend there is no documentation everything have to find by yourself any mistake prepare to be blame by your manager & top superiors
    8 people found this helpful
    4.0
    Warehouse assistant
    Nov 2023
    Bukit Minyak Penang1 to 2 years in the role, former employee
    good work atmosphere and environment
    The good thingsgood work atmosphere and environment
    The challengeslow salary and a lot of work
    1 person found this helpful
    4.0
    HR & Admin Executive
    Aug 2023
    Cyberjaya Selangor9 to 10 years in the role, current employee
    Handling payroll & administration
    The good thingsYear End Bonus,performance bonus & staff gifts.
    The challengesWork independent handling payroll & administration.
    1 person found this helpful
    4.0
    Maintenance technician
    Feb 2023
    Cyberjaya Selangor1 to 2 years in the role, current employee
    Interesting and learning
    The good thingsGood environment with many things can learn
    The challengesSalary not to demand , out of job description
    4.0
    Intern
    Aug 2022
    Less than 1 year in the role, former employee
    This company provide various of employee benefits
    The good thingsOverall, I have good working experience here. Superiors are helpful as they provide guidance. Colleagues are willing to provide information and guidance as well. Staff benefits are good as employees will get free company products monthly. In addition, the company is also very concerned about staff health and safety. Up to now, the company has work from home arrangements with some flexibility.
    The challengesMy experience here was good.
    2 people found this helpful
    4.0
    Senior internal audit
    Jun 2022
    SelangorLess than 1 year in the role, current employee
    Educational for those that are seeking to learn in a different industry.
    The good thingsThe CIA here knows what he wants. They have a clear objective and what they want to strive for as an internal audit department in the company. They are very patient in the learning process even with gradual learning curve.
    The challengesThe culture here makes it difficult for an internal auditor to be efficient in their work. There's a lot of "upper management" approval before we are able to check certain things. The Audit Charter was not set in place before hand making it difficult to acquire data and resources for the audit program.
    1 person found this helpful
    4.0
    Senior Executive
    Jun 2022
    Selangor5 to 6 years in the role, current employee
    A Good Company To Work
    The good thingsGood staff medical benefit, bonus is good and you get the company products free every month. Company is strict to ensure staff safety during pandemic.
    The challengesMust be able to multi-tasking. Expect last minutes tasks to do from time to time.
    2 people found this helpful
    2.0
    Sales
    Jun 2022
    Cyberjaya Selangor1 to 2 years in the role, former employee
    Good have free oil every month
    The good thingsHave free oil every month..
    The challengesManagement not good.always complaints ppl work,but she/he didn’t double check who wrong..
    2 people found this helpful
    4.0
    Senior executive
    Apr 2022
    Great place to Work & very stable compay
    The good thingsOne of the stable FMCG companies. During pandemic or flood incident, company provide variance support to the employee. Benefits wise consider not bad as compare to other companies.
    The challengesRequire multitasking, can learn extra knowledge when the task assigned.
    4.0
    Senior executive
    Apr 2022
    Great place to work & very stable company
    The good thingsOne of the stable FMCG companies. During pandemic or flood incident, company provide variance support to the employee. Benefits wise consider not bad as compare to other companies.
    The challengesRequire multitasking, can learn extra knowlegde when the task assigned.
    4.0
    Executive
    Mar 2022
    3 to 4 years in the role, former employee
    Great working experience and career growth
    The good thingsStable FMCG company, overall benefit is good and learning a lot here. Management takes very good care of staff safety and health.
    The challengesVery fast pace working environment, feeling overwhelmed sometimes.
    2.0
    Sales
    Sep 2021
    Kuala Lumpur5 to 6 years in the role, former employee
    The Good, The Bad, & The Ugly
    The good things1. Good Bonus + Small Incentives 2. Company Car 3. Free cooking oil every month 4. Established Company in FMCG
    The challenges1. Rigid working environment 2. Old School management (does not hear out employees opinions, does not welcome suggestions from staff ) 3. Everything is still very manual-oriented and not systematic. 4. Politics amongst co-workers is rampant
    4 people found this helpful
    1.0
    Manager
    Apr 2021
    Teluk Panglima Garang Selangor1 to 2 years in the role, former employee
    Politic, blaming, poor management
    The good thingsOverall benefits are relatively good.
    The challengesNot a place to work. A place that full with politic, workers welfare are neglected, arrogant management, indecisive yet like to blame. Think twice before join.
    19 people found this helpful
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