Employees at Lunch Actually appreciate the management style, which is supportive and non-micromanaging, as well as the company culture that fosters open communication and a sense of family. They value the learning opportunities available in this interesting industry, which allows them to develop skills such as communication and understanding human behaviour. The work-life balance is also seen as a positive aspect, with flexibility in the work environment.
However, there are some potential areas for improvement. Some employees feel that the commission structure could be better designed to incentivise performance. There are indications that training for new joiners may be limited in certain areas. Employees have also noted pressure to meet targets and timelines, which can lead to stress. Additionally, there are concerns around HR processes, particularly related to payroll and claims.