MSP Systems
    (4 reviews)

    Company Profile

    Company overview

    Company size

    11-50

    Primary location

    UNIT C1-3-1, BLOCK C1, SOLARIS DUTAMAS, NO. 1, JALAN DUTAMAS 1, HARTAMAS HEIGHTS, 50480 KUALA LUMPUR, MALAYSIA.
    MSP Systems is a reputable System Integrator pioneering in network infrastructure consulting, delivery and support services. With our strong technical team today, we have empowered ourselves to grow beyond that to include backup and recovery & DR, WAN optimization, server consolidation and security & log management solutions in our line of offerings.As part of our expansion program, we are on the lookout for unique individuals to join us. Successful candidates will be rewarded and shall enjoy career advancement opportunities which shall commensurate with efforts and contributions.

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    Reviews overview

    4.54 ratings in total
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    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at MSP Systems?

    AI summary of recent reviews

    Employees at MSP Systems appreciate the flexible working hours, understanding and reliable management, compensation and benefits such as increments, bonuses, medical insurance, and high allowances, as well as the opportunities for professional development and career growth. The company culture is described as having a strong sense of family and closeness among employees.

    However, there are some potential challenges, such as concerns about increments not being reflective of current industry rates, the presence of office politics in certain departments, communication issues between departments during project handovers, the need to learn on the job when promoted instead of receiving proper training, and the expectation of working on weekends and public holidays in certain departments, which can impact work-life balance.

    Recent reviews

    4.0
    SOC (Security Operations Center)
    May 2023
    Kuala Lumpur5 to 6 years in the role, current employee
    MSP one happy family
    The good things- Flexible working hours - Understanding and reliable managers and to an extent, upper management - Increments and bonuses are doled out once a year according to your KPI - Medical insurance is covered - You are encouraged to take up as many professional certs as possible, all covered by the company. And sometimes, you will be rewarded monetarily if you complete certain trainings/certs by a certain deadline - All employees are close with each other, and can be considered as 'family' - Career growth is encouraged here. You can be promoted from one position to another, with merits of course
    The challenges- Increments aren't reflective of the current increment rate in the industry, which I think should be improved - Office politics are still there if you look for it hard enough among certain departments - Certain departments have communication issues with each other, causing issues when it comes to project handovers as one department can be totally in the dark when new projects flow in - When you are promoted to an upper position, you are expected to learn on the job instead of being properly trained for the role, which can have its own downsides - You may be expected to work during weekends and public holidays (for certain departments), but OT is claimable
    4.0
    Helpdesk support
    Jun 2021
    current employee
    Big money comes from big responsibilities
    The good things- high allowance - got medical benefits - everything is claimable - VERY flexible working hours - friendly & outgoing staff - you would definitely learn a lot from this company
    The challenges- work life balance is kinda low, you would sometimes need to work on the weekends or when you are not in your shift.
    5.0
    Helpdesk support
    Jul 2017
    Less than 1 year in the role, current employee
    Friendly work colleague
    The good thingsFlexible times
    The challengesNothing
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