San Francisco Coffee
    (16 reviews)

    Company Profile

    Company overview

    Industry

    Drinks Retail

    Specialities

    Coffee, Food & Beverage

    Company size

    101-1,000

    Primary location

    The Envictus, Level 1, Lot 11, Jalan 225, Section 51A, 46100 Petaling Jaya, Selangor.
    In 1997, a homegrown coffee company with a simple yet noble mission was created. That company was SF Coffee, and their mission was to serve the best coffee in town.SF Coffee are one of the few non-franchised American-founded specialty coffee brands in Malaysia who roast their own coffee to ensure the utmost freshness.San Francisco Coffee Sdn Bhd was acquired by Envictus on 28 March 2016. The number of outlets then grew from 28 to 50 which now includes presence not only in the Klang Valley, but also Negeri Sembilan & Penang. In 2017 the brand was given a new look to stay fresh in the ever-growing specialty coffee industry.

    Jobs at San Francisco Coffee

    Based on your search activity

    at San Francisco Coffee
    Petaling Jaya, Selangor
    San Francisco Coffee is looking for Marketing Executive
    San Francisco Coffee is looking for Marketing Executive
    classification: Marketing & CommunicationsMarketing & Communications
    24d ago
    24d ago

    at San Francisco Coffee
    Butterworth, Penang
    A Barista takes on a range of roles including: Preparing and serving hot and cold drinks such as coffee, tea and speciality beverages. Cleaning...
    A Barista takes on a range of roles including: Preparing and serving hot and cold drinks such as coffee, tea and speciality beverages. Cleaning...
    classification: Hospitality & TourismHospitality & Tourism
    11d ago
    11d ago

    Reviews overview

    4.316 ratings in total
    5
    6
    4
    8
    3
    2
    2
    0
    1
    0
    94%
    Rate salary as high or average
    94%
    Employees recommend this employer to friends

    What’s it like working at San Francisco Coffee?

    AI summary of recent reviews

    Employees at San Francisco Coffee value the strong teamwork and collaboration among colleagues, fostering a supportive and positive work environment with a family-like atmosphere. They appreciate the opportunities for learning and growth, such as coffee classes and on-the-job training, as well as the attractive benefits and compensation offered by the company.

    However, some employees have faced challenges in maintaining a healthy work-life balance, particularly those who have been transferred to locations far from their families. Additionally, there are demands in providing excellent customer service, which can be challenging at times, especially in handling customer complaints. Employees also acknowledge instances where they have to manage staffing shortages and heavy workloads, particularly during busy periods.

    Recent reviews

    5.0
    BARISTA AND SUPERVISOR CAFE
    Feb 2025
    Subang Jaya Selangor5 to 6 years in the role, former employee
    Overall i learn many new thing
    The good thingsTeamwork, passion, learn from below. Many thing about fifo and others. With a great manager time i work there
    The challengesThe challenge for me was as a customer service, and as a worker.
    4.0
    Account executive
    Aug 2023
    3 to 4 years in the role, current employee
    Enriched by colleagues who doubled as mentors and friends
    The good thingsIn my professional journey, I've been fortunate to be part of an incredible work environment where collaboration, camaraderie, and support have been the cornerstone of success. My colleagues have been more than just coworkers – they've been valuable mentors and friends who have consistently extended their helping hands. Their approachability and friendliness have not only eased my integration into the team but have also facilitated my professional growth. Working alongside such a supportive group has not only enhanced my performance but also positively influenced my outlook on teamwork. This collaborative spirit was particularly evident during challenging projects, where we collectively navigated pressures and challenges, resulting in effective problem-solving and goal attainment. Complementing this positive atmosphere was the HR team, led by an empathetic and kind-hearted HR Manager. Their genuine concern for employee well-being and their open-door policy made me feel valued and understood. This aspect of the workplace culture played a pivotal role in creating an environment where I could thrive personally and professionally. While the workplace exuded positivity and cooperation, it's worth mentioning that the degree of work-related pressure was well-balanced, aligned with the demands of the specific role. This balanced pressure, far from overwhelming, served as a motivator for continuous improvement, ensuring that I could excel while maintaining a healthy work-life equilibrium. In summary, my experience has been enriched by colleagues who doubled as mentors and friends, an HR team that prioritized employee happiness, and a work environment that provided manageable challenges. These factors have not only contributed to my growth but have also underscored the value of collaboration and positive workplace dynamics in achieving overall success.
    The challengesNavigating my journey with this company has presented its fair share of challenges. Advancement in rank and salary increment proved to be daunting tasks, with a complex process that often hindered professional growth. The absence of substantial commissions and bonuses further added to the financial strain, limiting the recognition and rewards for my dedicated efforts. One notable challenge was the lack of diverse job rotations, which hampered my ability to gain proficiency in various aspects of the business. This limitation prevented me from broadening my skill set and acquiring a holistic understanding of the company's operations. In summary, my experience within this company has been marked by difficulties in securing promotions and salary hikes, the absence of substantial incentives, and a deficiency in comprehensive job rotations. These challenges have underscored the importance of an environment that nurtures continuous learning, fair compensation, and a clear path for advancement.
    4.0
    Assistant manager
    Jul 2022
    5 to 6 years in the role, current employee
    Happiness come with coffee
    The good thingsKerja yang mudah. Benefit yang berbaloi
    The challengesEvery weekend is a busy day. But everything will smooth if can work as a team
    Ratings for San Francisco Coffee are shared as-is from employees in line with our community guidelines
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