Sudong Sdn Bhd
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    Sudong Sdn Bhd
    (182 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    Sudong Sdn Bhd

    Industry

    Telecommunications & Internet Service Providers

    Specialities

    Telecommunication, Technology Telecommunication

    Company size

    101-1,000

    Primary location

    Sunway Velocity 2, Kuala Lumpur OR Jalan Tun Sri Lanang, 75100 Melaka, Malaysia
    Sudong Sdn Bhd, a fully owned subsidiary company of Singapore Telecommunications Ltd (SingTel) is Asia's leading communications group providing a portfolio of services including voice and data services over fixed, wireless and internet platforms.Our VisionTo be a leading communications and digital services provider.Our MissionWe believe that the world is a better place when technology is used to help people and businesses communicate effortlessly. We make communication easier, faster and more reliable for customers, while delivering value to our stakeholders.Our ValuesWe seek to cultivate a growth mindset, to stay curious, learn and grow and innovate the next big idea.

    Jobs at Sudong Sdn Bhd

    Based on your search activity

    Collection Executive

    at Sudong Sdn Bhd
    Kuala Lumpur
    Manage customer accounts to ensure timely collection of outstanding payments while maintaining positive customer relationships.
    Manage customer accounts to ensure timely collection of outstanding payments while maintaining positive customer relationships.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    5d ago
    5d ago

    Reviews overview

    4.1182 ratings in total
    5
    85
    4
    54
    3
    22
    2
    11
    1
    10
    89%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends

    What’s it like working at Sudong Sdn Bhd?

    AI summary of recent reviews

    Employees at Sudong Sdn Bhd appreciate the supportive management and leadership, good working environment, and supportive colleagues. The company provides efficient training and opportunities for learning and development, as well as good salary and benefits, including bonuses and incentives. Employees also value the facilities and amenities offered, such as a karaoke room, fitness centre, and nap room.

    However, some potential challenges include handling difficult or demanding customers, particularly those from Singapore. Employees may experience high workload and stress levels, especially during peak periods or for certain roles. There were instances where management and communication could be improved, particularly between departments. Additionally, a few employees mentioned slow career development and limited opportunities for growth, especially in subsidiary companies.

    Recent reviews

    4.0
    Customer care service
    Jul 2023
    Melaka MelakaLess than 1 year in the role, current employee
    Good company for freshly graduate students
    The good thingsGreat team leader and management
    The challengesHandling Singaporean customer
    4.0
    Customer care officer
    Jun 2023
    Less than 1 year in the role
    Time Management , will learn how time is really important.
    The good thingsThe training is conducted efficiently. Facilities such as karaoke room, fitness care and nap room is also available. Time is very valuable and we will appreciate it.
    The challengesHandle different and various type of customer. Also various types of problem.
    4.0
    Customer service
    May 2023
    I have a customer service officer experience for 8 years
    The good thingsHandling customer, shift work,like to answer customer questions,Going the extra mile.Doing something unexpected.
    The challengesSorry.i like to work as a customer service officer at anywhere
    Ratings for Sudong Sdn Bhd are shared as-is from employees in line with our community guidelines
    See all reviews
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    Find out more about working at Sudong Sdn Bhd. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.