Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Specialities

    Natural Sites, World Heritage Site

    Company size

    101-1,000

    Primary location

    Sutera Avenue, Kota Kinabalu, Sabah, Malaysia
    Sutera Sanctuary Lodges, an integration of tranquil retreats amongst Sabah’s most amazing natural sites, bring lodgings and food and beverage services - at 3,272 metres above sea level at Laban Rata Rest House; the enchanting Kinabalu Park, Malaysia First World Heritage Site; the natural hot springs of Poring Hot Springs and Nature Reserve; and the charming Manukan Island Resort and our ultimate best seller brings you on an exclusive leisurely cruise on board the Amazing Love.

    Gallery photos

    Reviews overview

    4.48 ratings in total
    5
    5
    4
    1
    3
    2
    2
    0
    1
    0
    63%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends

    What’s it like working at Sutera Sanctuary Lodges?

    AI summary of recent reviews

    Employees at Sutera Sanctuary Lodges appreciate the good working environment with friendly colleagues, as well as the opportunities to learn and the staff benefits such as discounted rates. The teamwork and location of the lodges are also seen as positives.

    However, there are some potential challenges, including concerns over low salaries, a perceived lack of organisation and proper processes, issues with office politics, heavy workloads and long hours for certain roles, potential problems with management, and transportation challenges due to the remote island locations.

    Recent reviews

    3.0
    Finance clerk
    Apr 2020
    Less than 1 year in the role, former employee
    Bittersweet experience
    The good thingsIt has a good environment to work with and have a lot of friendly colleagues. Staff benefit such as low price rate compared to normal rate for any of the destinations offered. Learn alot eventhough for only a few months.
    The challengesThe salary offered is too low. The company do not have a proper SOP where everything are very disorganized. Office politics Not many staff benefits and perks offered. Always have to work OT but the pay rate for it is very low.
    4.0
    Housekeeping manager
    Nov 2019
    Less than 1 year in the role, former employee
    Nice place to work
    The good thingsView for villa......Good team work and management
    The challengesWorking In Island...transportion
    5.0
    Human resource assistant
    Jun 2019
    I got to learned many new thing. Able to work in fantastics natural environment and got to worked with a great co-workers
    The good thingsThe great wheather and environment beside that got to worked with a good people. Their culture make me mesmerized.
    The challengesI did not face any challenges furing my internship.
    Ratings for Sutera Sanctuary Lodges are shared as-is from employees in line with our community guidelines
    Find out more about working at Sutera Sanctuary Lodges. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.