Employees at Tiram Travel appreciate the understanding and cheerful colleagues, as well as the supportive management that allows them to make decisions and provides a good working environment. They value the opportunities to learn and adopt new technologies and gain knowledge in a new environment. Teamwork is encouraged, and employees enjoy working together to serve customers. The company offers a good work-life balance, with the potential for bonuses for meeting sales targets.
However, there are potential challenges, such as insufficient staffing levels, issues with management and a lack of clear roles and responsibilities, dealing with customers who have bad attitudes or do not understand the services being offered, the need to work overtime during peak seasons, and delays when customers do not provide necessary documents in a timely manner.