Company Profile

    Company overview

    Industry

    Travel Agents, Tour Operators & Tourist Services

    Specialities

    Growth Opportunity within the Organization, Good Working Environment

    Company size

    11-50

    Primary location

    Menara UOA Bangsar Kuala Lumpur Malaysia
    TravelBiz (Travel Leaders Malaysia) has over 50 years of experience in the business of servicing the sophisticated and discerning needs of international travelers. We have 4 branches located in major towns nationwide with Head Office being located in Kuala Lumpur. Our Corporate Travel Division continue to implement best practices in our endeavor to ensure client's satisfaction through our expertise and strong leadership to allow us to professionally serve all our corporate clients travel needs. In addition, our Tours Division offers tour packages to worldwide destinations and ensuring our leisure travelers be guided in their choice of packages by our experienced line of staff.

    Gallery photos

    Reviews overview

    3.98 ratings in total
    5
    3
    4
    1
    3
    4
    2
    0
    1
    0
    88%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at Travelbiz & Tours Sdn Bhd?

    AI summary of recent reviews

    Employees at Travelbiz & Tours appreciate the supportive environment with helpful supervisors and colleagues, as well as the good opportunities for learning and gaining experience, especially for fresh graduates. Reviewers have praised the good management and great working environment, and noted that the pay is good, with bonuses offered for hard work.

    However, there are some potential challenges, such as a heavy workload, particularly if one is knowledgeable about all aspects of the job. Meeting deadlines and fulfilling requests from management and corporate clients within the required time frame can be challenging. There are indications of a lack of staff in some departments, leading to increased workloads for existing employees. Some reviewers have mentioned a lack of staff benefits, which could be an area for improvement. Additionally, there are concerns about certain management practices, such as favouritism, lack of initiative in helping junior staff, and pushing responsibility onto subordinates.

    Recent reviews

    3.0
    Customer Service Supervisor
    Dec 2023
    Bangsar Kuala Lumpur
    The best place to gain experience and learn, but not suitable for those looking for higher salary.
    The good thingsThe best working environment with the supporting supervisor and colleague. The best opportunity for the fresh graduate to learn and gain experience.
    The challengesThe workload will be dump to you if you know everything.
    3.0
    Finance / HR Dept
    Jun 2019
    1 to 2 years in the role, former employee
    Suitable for Fresh graduates looking for experience only
    The good thingsGood working place and supportive colleagues
    The challengesmust be a multitask person to finish before the dateline/as per request by management. lack of team mates. lack of staff benefits. The management want to reduce staff and hire new staff with low compensation. steps for company procedure must be approved by The Management. Strict Company policy
    5.0
    Customer service assistant
    Nov 2018
    1 to 2 years in the role, former employee
    Oustanding experience
    The good thingsTravelbiz and tours offers great management, excellent working environment, and good pay too
    The challengesChallenge working here is to fulfill corporate clients in required time frame
    Ratings for Travelbiz & Tours Sdn Bhd are shared as-is from employees in line with our community guidelines
    Find out more about working at Travelbiz & Tours Sdn Bhd. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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