(15 reviews)

Company Profile

Company overview

Industry

Travel Agents, Tour Operators & Tourist Services

Company size

51-100

Primary location

Unit 03, Level 3,Menara MBMR, No.1 Jalan Syed Putra, 58000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

CONFLUENCE is a leading, global provider of geospatially powered solutions to the commercial, government, financial, insurance and communications industries. Our customers rely on our GIS and geospatial solutions to organize vast amounts of complex data into understandable visual representations. Through our software, our customers make better and faster operational decisions vital to power business intelligence and interaction management that help propel growth and efficiency within their organizations.Our typical customer has complex, customer-specific workflows which handle critical data in an existing IT infrastructure. CONFLUENCE's task is to understand our customer’s needs and processes, prescribe a correct set of tools, and implement our geospatial technologies seemlessly into their environments. To do that, we offer extensive services to help customers analyze their business processes and integrate our products and services in the most productive way.CONFLUENCE serves as the source for infrastructure management and integrated operational support solutions for managing the communications network assets of communications companies. These assets could belong to public or the private sector entities that maintain their own private communications network. We provide a suite of solutions to help you address work design, network asset management, the Internet, and integrated mobile work force management. The foundation component for our solutions is a comprehensive, enterprise-capable,GIS solution that houses a connected data model of your entire communications infrastructure. CONFLUENCE solutions are based on open, scalable products optimized for interactive 2D and 3D visual performance, ease of integration, and the enterprise data integrity needs of both large and small information systems environments.

Reviews overview

3.515 ratings in total

5

4

3

2

3

1

94%

Rate salary as high or average

60%

Employees recommend this employer to friends

What’s it like working at Confluence Contours?

AI summary of recent reviews

Employees at Confluence Contours appreciate the teamwork and support from colleagues, as well as the opportunities for learning and growth, such as improving communication and English proficiency, and exposure to IT. The work environment and culture are praised for being open, honest, inclusive, and diverse. Employees also value the attentive management and the company's efforts in caring for employees, such as organising events and checking on their well-being.

However, there are some potential areas for improvement. Some employees feel that the compensation and benefits could be better, with concerns about low salaries, lack of proper procedures for increments and bonuses, and reduction in benefits. There are instances where employees may need to work long hours or around the clock, particularly when urgent projects or matters arise. Additionally, there are areas for improvement in human resources and management, such as better communication, responsiveness, and handling of employee concerns. Some employees also feel that there are limited opportunities for career development and progression within the company.

Recent reviews

3.0

GIS Analyst

Jul 2021

1 to 2 years in the role

Good for freshy, but salary not on time

The good thingsGood for fresh graduates. If you would like to polish your communication and english proficiency, I would say this is the right place. It is a support center, so expect to pick up calls and replying emails. Good colleagues but salary always late. Huge salary gap between foreign speakers and english speakers. Foreign speakers earn 3 times more perks eventhough they dont really utilize the third language. Good IT exposure.

The challengesAverage salary, HR not really responsive, poor benefits. Contract 2 years basis.

3.0

Analyst

Mar 2021

Kuala Lumpur1 to 2 years in the role, former employee

Low pay, good working environment

The good thingsThe BPO client provides enjoyable working environment and a good place to grow. Good place to grow but not a place for career

The challengesLow pay/reimbursement with so-so management by HR.

5.0

Analyst

Jan 2021

More pluses than minuses.

The good thingsWorking at Confluence, I really enjoy the vibe and atmosphere here. Not only is it open & honest, but I also enjoy the inclusivity and diversity overall. They take great measures in looking after their employees from planning events and programs for us to participate in even smaller things like remembering a birthday. One of the things that impressed me was how attentive the management team was. During the lockdown, when they heard I was going through a tough time, one of the staff reached out to check on me which was something I really appreciated. I can tell self-growth is something they pay a lot of attention to for each individual. Most companies tend to have the stance of “I pay, you work” but at Confluence, I feel like it's “I pay you, but let’s grow together”.

The challengesI would say the salary is not compatible, but other than that, I don’t have much to complain about.

Ratings for Confluence Contours are shared as-is from employees in line with our community guidelines

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