customer service
customer service
1d ago
1d ago
YTL Communications
(74 reviews)
Company Profile
Company overview
Website
Industry
Telecommunications & Internet Service Providers
Company size
101-1,000
Primary location
Kuala Lumpur
Yes is a global frontrunner in 4G Internet and is the first operator in Malaysia to bring the world of mobile Internet and voice together in one offering. With a robust 4G network as the backbone and a fully converged mobile service, we are one of the most advanced wireless networks in the world.Since our launch in November 2010, we have picked up several highly acclaimed and prestigious awards for its service innovation and contributions to the telecommunications industry – namely the “Broadband InfoVision Awards 2011’ under the ‘Best New Service’ category, Frost & Sullivan’s ‘Most Innovative Service Provider of the Year 2012’ and ‘Most Promising Telecom Service Provider of the Year 2013’.Are you up to the challenge? Come join us if you want great career opportunities with Yes and see your idea becoming a breakthrough. Explore our current job opening below.Yes is a brand under YTL Communications Sdn Bhd (793634-V). www.yes.my
Jobs at YTL Communications
Based on your search activityGallery photos
Reviews overview
3.474 ratings in total
5
20
4
17
3
17
2
11
1
9
78%
51%
What’s it like working at YTL Communications?
AI summary of recent reviews
Employees at YTL Communications appreciated the friendly and supportive colleagues, as well as the opportunities to learn new skills, especially in customer service and technical areas. The work environment was also praised, with a good office space, greenery, and amenities.
However, there were challenges around work-life balance, with long hours, weekend work, and high workloads being common issues. Management was another area of concern, with changing priorities, lack of direction, and unrealistic targets mentioned. In customer-facing roles, dealing with difficult customers and meeting sales targets posed additional challenges.
Recent reviews
5.0
Customer service
Sep 2023Sentul Kuala LumpurLess than 1 year in the role, former employee
No work balance life
The good thingsMemories, Cool Colleagues
The challengesWork balance life is not stable
4.0
CASHIER, BRAND AMBASSADOR & SUPERVISOR
Nov 20221 to 2 years in the role, former employee
Best place to work and highly recommendable
The good thingsEncouragement and aprpreciation time-to-time
The challengesHandling clients with attitude issues in polite way
4.0
Maintenance engineer
Nov 20229 to 10 years in the role, current employee
work and life balance
The good thingsgood work environment and support each other
The challengesto make sure data center run in good condition
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