DoubleTree by Hilton
    (60 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Company size

    101-1,000

    Primary location

    Jalan Tun Razak, 50400 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    DoubleTree by Hilton Kuala Lumpur opened in August 2010 marks the brand’s entry into the Southeast Asian market. The hotel is developed as part of a world class integrated development called The Intermark, which comprises two grade A office towers and a retail podium. 34-storey high with 540 guestrooms, the hotel rises high in the skyline of Malaysia’s capital city within Kuala Lumpur's Golden Triangle district, just northeast of KL City Centre. Positioned along the prestigious Jalan Ampang at the Jalan Tun Razak crossing in what is known as Embassy Row, the DoubleTree by Hilton Kuala Lumpur serves as a convenient gateway for all that Kuala Lumpur has to offer. Within steps of this upscale hotel, the city's best shopping malls, dining, entertainment, the world-famous Petronas Twin Towers and Kuala Lumpur Convention Centre can be easily explored.Company BackgroundPart of Hilton Worldwide, DoubleTree by Hilton is a fast-growing global collection of contemporary, upscale hotels in more than 275 gateway cities, metropolitan areas and vacation destinations across five continents. Every little thing we do at DoubleTree by Hilton inspires us to create a rewarding experience for our hotel guests, our team members and the communities we proudly serve. Our hospitality begins with a warm chocolate chip cookie welcome upon arrival and continues with the award-winning Hilton HHonors guest loyalty program, an array of fine services and amenities and our longstanding CARE Culture tradition that empowers more than 65,000 team members to provide the special comforts and acts of kindness that make the traveler feel human again.

    Gallery photos

    Reviews overview

    4.360 ratings in total
    5
    37
    4
    13
    3
    4
    2
    4
    1
    2
    90%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends

    What’s it like working at DoubleTree by Hilton?

    AI summary of recent reviews

    DoubleTree by Hilton offers a positive work environment characterised by strong team culture and family-like atmosphere. Employees benefit from excellent training opportunities and career development, supported by management who provide guidance while encouraging independent growth. The company offers good benefits including meals and staff events, and maintains high service standards.

    Like many hospitality roles, there are some inherent challenges including maintaining work-life balance during busy periods and adapting to a fast-paced environment with high occupancy levels. Some employees note that while benefits are good, base salaries are average for the industry with limited bonus potential.

    Recent reviews

    5.0
    Outlets Manager
    Aug 2025
    Bandar Hilir Melaka1 to 2 years in the role, current employee
    Excellent Teams n happy working environment.. great place to work
    The good thingsExcellent Teams work..
    The challengesThere is no don't like.. I'm happy to work double tree by Hilton
    5.0
    Operations Manager
    Jul 2023
    Kuala Lumpur5 to 6 years in the role, current employee
    I can be myself working here
    The good thingsHarmony between team, good teamwork, good team spirits.
    The challengesTo upkeep the hotel and match with the competition.
    5.0
    Assistant Food & Beverage Manager
    Jul 2022
    Kuala Lumpur5 to 6 years in the role, former employee
    Great place & brand to work.
    The good thingsHilton always focuses on and prioritizes its service standard and of course, as an employee, career development and potential talent are always the key factors in joining the chosen company, therefore Hilton is the place. I grew my career & talents here.
    The challengesWork-Life Balance and suitability of working hours
    Ratings for DoubleTree by Hilton are shared as-is from employees in line with our community guidelines
    Find out more about working at DoubleTree by Hilton. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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