Join the dynamic team and create a brilliant future.
Join the dynamic team and create a brilliant future.
24d ago
24d ago
Klook
(26 reviews)
Company Profile
Company overview
Website
Industry
Travel Agents, Tour Operators & Tourist Services
Specialities
Travel Tech, Local Experiences, Technology, Travel Experiences, Marketing, Customer Experience, Business Development
Company size
1,001-5,000
Primary location
Kuala Lumpur
Klook is Asia's leading travel and experiences platform. We curate the most joyful experiences so that users can satisfy their relentless curiosity for adventure and experiences at home and around the world. With our website and app, users can experience a world of joy, from attractions, tours to local transportation and stays. Founded in 2014, we are here to inspire and enable more moments of joy through over half a million activities in over 2,700 destinations.
Jobs at Klook
Based on your search activityJoin the dynamic team and create a brilliant future.
Join the dynamic team and create a brilliant future.
18d ago
18d ago
Awards and accreditations
Asia's Top Employer 2023
Top Influential Brand 2023
Most Innovative HR Teams 2022
Gallery photos
Reviews overview
3.726 ratings in total
5
9
4
7
3
5
2
4
1
1
92%
69%
What’s it like working at Klook?
AI summary of recent reviews
Klook offers a vibrant and modern work environment characterised by its multicultural diversity and positive atmosphere. Employees particularly value the regular team events and activities that foster camaraderie, as well as the career growth opportunities available within the organisation. The company's modern office layout and open concept design contribute to creating an engaging workplace culture.
As a growing company in a dynamic industry, employees face certain challenges including adapting to frequently changing procedures and working in a fast-paced environment. The nature of cross-regional collaboration requires flexibility in working with different cultures, while meeting performance expectations and KPIs can be demanding. These aspects reflect the company's startup nature and growth phase.
Recent reviews
2.0
Business unit
Mar 2026Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
Friendly Local Team but Challenging Global Structure
The good thingsFriendly local office with a young and energetic team
The challengesMost collaboration is with managers and colleagues across different regions, requiring adaptation to different work cultures and sometimes leading to perceived favoritism. Compensation budgets are relatively low, and performance reviews follow a bell-curve distribution that may lower individual performance ratings
2.0
Customer Service Specialist
Sep 2025Bangsar Kuala LumpurLess than 1 year in the role, current employee
The only memorable things is my group of friends which we help and remind each other to make sure we perform together but the workload and challenges just getting worst.
The good thingsThe salary offered is good hence I've great experience thanks to my team or group of friends as we help each other to grow.
The challengesI find it challenging to keep up with constantly changing procedures, as it is difficult to memorize every update and less proper guidance. Despite this, there is an expectation that we make almost no mistakes, even when issues are not fully addressed which workload is getting worst as they prefer to polish the staff instead the product. As staff, we are required to continuously adapt and strive to meet targets or KPIs that sometimes doesn't make sense. There is also a high level of micromanagement, adding to the daily pressure.
4.0
Customer Experience Specialist
Jan 2024Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
Overall a comfortable place surrounded with good people, average workload that will help you learn a lot from experience of handling cases
The good thingsDiversity in colleague
The challengesFlexibility in work from home arrangement
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