Provide top service across channels and communicate empathetically with customers around the globe!
Provide top service across channels and communicate empathetically with customers around the globe!
13d ago
13d ago
Company Profile
Company overview
Website
Industry
Travel Agents, Tour Operators & Tourist Services
Specialities
An international one-stop travel service provider, World-class 24/7 multilingual customer service
Company size
101-1,000
Primary location
Menara Exchange 106, Lingkaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur, Malaysia
Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers.Founded in 1999 and listed on Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
Jobs at Trip.com Group
Based on your search activitySupport the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved.
Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved.
1d ago
1d ago
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Reviews overview
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Let others know what it's like to work at Trip.com Group.Write a review
Recent reviews
3.0
Former employee
Jun 2021Hopeless company, global company with China mentality
The good thingsTravel incentives, fun activities. Get to travel or to go China.
The challengesManagement no direction. You can barely know your department people due to because very big. Very high turnover because management dont know what to do. Fight fire with fire.
5.0
Manager
Aug 20205 to 6 years in the role, current employee
Dynamic Fast Pace Company
The good thingsI enjoy fast working pace environment. Trip.com give me that and remuneration package also generous and attractive when you deliver good results. Minimum supervisory which give me a lot of freedom to make my own decision.
The challengesFast pace and many new projects sometime can't cope but definitely excited and hard to feel bored.
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