Public Bank
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    Public Bank
    (424 reviews)
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    Company Reviews

    Working at Public Bank

    3.8424 ratings in total
    5
    146
    4
    139
    3
    87
    2
    26
    1
    26
    93%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(424 ratings)
    Career development
    3.6(424 ratings)
    Benefits & perks
    4.2(423 ratings)
    Management
    3.3(424 ratings)
    Working environment
    3.4(423 ratings)
    Diversity & equal opportunity
    2.9(15 ratings)
    Ratings for Public Bank are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 424 reviews sorted by most recent
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    1.0
    Branch Manager
    Sep 2025
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, current employee
    if you not married yet and you are in this bank , you are still lucky , leave now , you only live once .
    The good thingsno commission . but basic pay is acceptable
    The challengeswork life balance 404 error not found . never listen employees opinion , those high pay management role at hq only care about themselves and giving unrealistic kpi for branches plus micro management from the superior , the staff turnover rate is high and they are highly lack of staff right now , so meaning existing staff will have more burden to cover up the short fall
    5 people found this helpful
    4.0
    Assistance Manager
    Aug 2025
    Port Klang Selangor30 to 31 years in the role, former employee
    I come from a public finance background, and after the 2003 merger I had to quickly adapt, performing with efficiency and accuracy in a challenging, highly demanding culture. I developed a phobia of PBB’s management culture, where the better you perform, the more is demanded — with sacrifices of time, energy, and workload — leaving me constantly drained.In my 30+ years of work, the best culture I experienced was during my time in finance; however, as I ranked up, my responsibilities and workload only kept increasing without ever easing.I felt that the faster and more efficiently I performed, the more demands kept coming back to me.
    The good thingsStaff benefits good.
    The challengesOnce you rank up to officer level, which means being part of the management team, we were not encouraged to claim OT but were instead paid a bonus. This was actually meant to compensate for the sacrifice of not claiming OT. Therefore, the so-called year-end bonus doesn’t really feel like a bonus.
    3 people found this helpful
    3.0
    Credit Analyst
    Aug 2025
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Good in salary, but no work life balance. Think twice, if you don’t care about having little to no personal life, then you may go for it.
    The good thingsSalary, Bonus, Compensation
    The challengesNo work life balance
    3 people found this helpful
    4.0
    Trainee Analyst Programmer
    Jun 2025
    Bangi SelangorLess than 1 year in the role, current employee
    Due to stable system, creativity is highly discouraged. Fresh graduate who thinking to contribute to the society may opt for another choice, what you may required to do is just use back the existing idea from your senior and maintain (reuse)
    The good thingsGood Benefits, suitable for old people
    The challengesNot encouraging creativity
    1 person found this helpful
    5.0
    Senior Share Investment Executive
    May 2025
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    if you wanna learn everything in the bank Is a long term job to work
    The good thingsMore things to learn
    The challengesdifferent customers different solution
    5.0
    Banking Services Manager
    Apr 2025
    Setapak Kuala LumpurLess than 1 year in the role, current employee
    Proven experience in a corporate management role, with a track record of leading successful teams and projects. Exceptional leadership and decision-making abilities. Strong analytical skills with the ability to interpret data and make informed decisions. Proficient in financial planning and budget management.
    The good thingsThe staff benefit as well as training related to work was given
    The challengesStaff constraints upon sudden emergency situation.
    5.0
    Senior Executive
    Mar 2025
    Petaling Jaya Selangor3 to 4 years in the role, former employee
    Although I faced lots of difficulties and challenges, but I never once regret working here.
    The good thingsI got to learned the life as a banker (frontline) where it helped me to understand how the working environment is.
    The challengesFacing the customers has always been a challenge, but eventually you will overcoming it as long you follow the bank's rules and regulations.
    5.0
    Senior Executive Officer
    Mar 2025
    Klang Selangor3 to 4 years in the role, current employee
    I have gained diverse experience by contributing to various projects, developing skills in banking services, collaborating with teams, and adapting to fast-paced environments.
    The good thingsWORK ETHIC- colleagues and team members always work together to perform best on the job BONUS
    The challengesFLEXIBILITY- No remote working hours
    3.0
    Senior Sales and Marketing Executive
    Sep 2024
    Johor Bahru Johor
    Overall, it is good for a starter pack to learn about the position. The salary is quite good compared to other companies in the same field.
    The good thingsFor my positions is quite good for work-life balance
    The challengesNeed to compete target KPI with your own superior
    2.0
    Assistant Manager
    Aug 2024
    Kuala Lumpur City Centre Kuala Lumpur7 to 8 years in the role
    Fresh graduate dont come here, not worth your time. The outside world is more interesting.
    The good thingsGood staff medical benefits and nice bonus. Mind you the outside world there is more interesting rather than stuck here in this old school organization just for the sake of money.
    The challengesToxic management. Depends on which department/team you are selected into. Poor office setup for a high profit bank. Worst facilities for staff (pantry, toilet..) Need to have strong mental to work longer here especially with micromanage manager.
    8 people found this helpful
    3.0
    Senior Sales and Marketing Executive
    Jul 2024
    Johor Bahru Johor1 to 2 years in the role, former employee
    It was my first full fledged working experience and was able to learn
    The good thingsMeet new friends and had share our thoughts
    The challengesLong working hours and working on weekends without ot
    1 person found this helpful
    5.0
    Sales and Marketing Executive
    Mar 2024
    Ipoh Perak3 to 4 years in the role, former employee
    i left because they don't have vacancy in KL/ Selangor
    The good thingsi strongly suggest my friends and family to come here. strong management, competitive environment and no time for gossip.
    The challengeswork life not balance due to high demanding of customer
    1 person found this helpful
    2.0
    Senior Executive
    Mar 2024
    Kangar Perlis5 to 6 years in the role, former employee
    TIRED
    The good thingsStaff benefits, bonus for all staff
    The challengesNot support work life balance contribute employee to work with stressful environment. Upper level management keep on pushing figure, even your target is achieved, they not satisfied enough. Working hours 8.45am to 5.45pm is not enough. Actual working hours is 7.30am until 10.00pm. The company still with traditional practices, still rely on paper based documentation and manual work, lack of automation in processing.
    12 people found this helpful
    2.0
    Executive
    Feb 2024
    Petaling Jaya Selangor
    Heavy workload.
    The good thingsSalary & bonus in on time.
    The challengesNo work life balance, more than 12 hours working per day without OT (not allow to claim OT). Always force to work on Saturday for roadshow and without any OT & claims. Cross selling is a must for all staff including backend staff.
    7 people found this helpful
    1.0
    Senior Executive
    Jan 2024
    Penang Island Penang
    A good start for fresh graduate but not to stay long.
    The good thingsStaff Medical Benefit, Low rate of car and housing loan.
    The challengesNo work life balance, 12 hours working per day is still not satisfied (no overtime claim). Forces by management to work on public holiday and Saturday. Lots of paper work. Poor Management and System.
    9 people found this helpful
    3.0
    Analyst Programmer Trainee
    Nov 2023
    Bandar Baru Bangi SelangorLess than 1 year in the role, former employee
    Analyst programmer is a good start
    The good thingsGood start for fresh graduate. Management is old school.
    The challengesUse of new and latest software technology is not encouraged.
    3.0
    Senior Executive
    Oct 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    4 years as a senior executive in PBB
    The good thingsHard work get rewarded.
    The challengesMany things are manually done and lack of effectiveness and efficiency. Work/life balance depend on your role and responsibility.
    4.0
    CredIT analyst
    Sep 2023
    Selangor3 to 4 years in the role, former employee
    A good starting point but left more to be desired
    The good thingsgood increment and bonuses for entry level
    The challengeslots of unnecessary paperwork, lacking in fully utilizing their digital faculties.
    2 people found this helpful
    3.0
    Assistant manager
    Sep 2023
    Kuala Lumpur9 to 10 years in the role, current employee
    Good for career development
    The good thingslearn a lot of knowledge for career development, will be a person with strong mental, know how to manage multiple things, staff benefits & bonus very good
    The challengesmultitask, learn a lot of things & till now still learning, need to think faster & upgrade your speed
    1 person found this helpful
    5.0
    Process executive
    Sep 2023
    1 to 2 years in the role, former employee
    A good place to suffer, enjoy
    The good thingsopportunity to explore and improve yourself based on courses provided by the company side benefits sufficient or even more than other industry company
    The challengesMassive work and unable to complete within a day causes have to work overtime Sometimes weekends, I have to attend the campaign and continue work Tbh bonus can be replaced as your overtime charges No lifestyle
    3 people found this helpful
    2.0
    Senior executive
    Jul 2023
    Penang7 to 8 years in the role, current employee
    Be ready for long hours of work
    The good thingsDecent pay and bonuses, low interest rate for purchasing property and vehicle.
    The challengesCareer progression is slow, especially those working In branches, long hours of working +paperwork
    3 people found this helpful
    1.0
    IT security analyst
    Jul 2023
    Semenyih SelangorLess than 1 year in the role, former employee
    Lack of compassion from manager
    The good thingsSalary, Benefits, perks and friendly HR and colleague
    The challengesWork load is high but still manageable but the work become unbearable with manager that dont have compassion. Make you feel like slaves under instruction.
    3 people found this helpful
    5.0
    CSR
    Jun 2023
    11 to 12 years in the role, former employee
    Company provide a good benefits for staffs
    The good thingsBenefits, culture , environments and salary
    The challengesYou need to multitasking not only on your area. But to back up anyone or departments in need.
    1.0
    Senior executive
    Jun 2023
    9 to 10 years in the role, former employee
    Stressful and no work life balance
    The good thingsGood benefits and good salary
    The challengesNo time for yourself and family as well.
    1 person found this helpful
    3.0
    Senior Financial Executive
    May 2023
    Kuala Lumpur5 to 6 years in the role, former employee
    Overall ok, management direction not really good
    The good thingsBasic Salary and benefit not bad
    The challengesCommission keep on cut and restructure, the product focusing is starting to be different from inital roles
    3.0
    Senior executive
    Apr 2023
    Penang1 to 2 years in the role, current employee
    Challenging & Streesful Working Environment
    The good thingsBenefits are good Broader your knowledge and interpersonal relationships
    The challengesOver-loaded, work life balance never exist in this company. If you're keen to earn money and can handle stress very well you may stay here for long.
    3.0
    CredIT control manager
    Mar 2023
    Kuala Lumpur7 to 8 years in the role, current employee
    Good company benefits but no worklife balance
    The good thingsGood benefits with constant increment and bonus. Staff rate home and vehicle loan scheme
    The challengesNo worklife balance. Team lead demanding although we fight for the best.
    5.0
    Credit Analyst
    Mar 2023
    9 to 10 years in the role, current employee
    Good Environment and career development
    The good thingsGood Environment and career development
    The challengesCross Selling activities
    3.0
    Management trainee
    Feb 2023
    Less than 1 year in the role, former employee
    good benefits but poor life balance
    The good thingsGood Benefits even for entry level position
    The challengesOvertime, working must be based on working hour. Staff need their life balance
    1 person found this helpful
    4.0
    Management trainee
    Feb 2023
    Less than 1 year in the role, current employee
    Good and worth to give it a try
    The good thingsGood salary , good working environment and great job to try
    The challengesIt’s fun working here , the working environment is great
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