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Customer Service

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Community User · 4h ago

inCustomer Service

Why does my team have to be so unrealible? they always says ada apa2 call but when i did they complain a lot why i ask and call for advide like i just want to make sure i did the right thing am i wrong ?

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SITI NUR DAMIA · 14d ago

inCustomer Service

I would know la senior2 yang came from as Software Support, after this position korang apply kerja for what position? cus I wonder software support boleh kerja apa lgi after this stage?

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Anis Mastura Khan · 6 Feb 2025

inCustomer Service

Dah kerja customer service bertahun-tahun, rasa dah penat angkat call, handle customers marah-marah, KPI tak habis-habis. Tapi bila nak lompat company, asyik dapat offer role sama je—CS jugak, angkat phone jugak. Dengan pengalaman dalam CS, ada tak position lain yang boleh try? Maybe something backend, admin, or even training? Ada sesiapa pernah successfully switch dari CS ke role lain? Share sikit jalan keluar korang.

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Wendy · 30 Jan 2025

inCustomer Service

Dah lama kerja dalam customer service telco, tapi sekarang teringin nak cuba masuk industri perbankan pula. 📞💼 Ada tak sesiapa yang pernah buat transition macam ni? Apa skill dari telco yang bank akan nampak valuable? Dan macam mana nak adjust expectation, sebab rasa macam banking punya customer service lagi high pressure. Kalau ada tips atau pengalaman, share lah sikit!

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Julia · 24 Jan 2025

inCustomer Service

I’ve been working in customer service for 3 years now in the same company, and I’m starting to feel a bit stuck with my salary. It feels like I’m doing the same work as when I first started, but my pay hasn’t really gone up much. I’ve tried bringing it up during reviews, but nothing seems to change. Is it normal for salary growth to be slow in customer service roles? How do you guys manage expectations around salary in this field, and how can I push for a fair increase?

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Suraya · 20 Nov 2024

inCustomer Service

Apa ciri2 yang patut ada utk jadi seorang customer service executive yg mantap dan bergaya? Saya pointer rendah time study but my english is pretty good. So i keep applying for jobs outside of my degree, keje2 yg i rasa semua degree boleh buat and salah satunya ialah CS. TBH, it's a good field for me. Ada career growth, gaji sedap, dan dgr cerita yg keje CS centre semua orangnya fun2 sebab keje stress hahaha...So i hve interviews coming up. Mind to share some tips to nail CS job?

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syamimi · 20d ago

inCustomer Service

hai , i just wanna ask for a better minimum range time untuk kerja with a company berapa lama ehh? sebab i just found out theres a lot of company yang give a better pay so i nak tukar company sebab currently my company basic are the lowest for bpo and dia punya workload + system that they are using crazy

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LOOI · 25d ago

inCustomer Service

want to find work form home job i very diligence and can learn anything

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islam · 25d ago

inCustomer Service

I am from Pakistan Living Malaysia House Cleaner Take care of children Education Seventh Class H29 Year Living meru

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wowon · 15 Apr 2025

inCustomer Service

apply banyak2 tpi tiada respon pun company2 yg d appply