Customer Service on Forum Community | JobStreet

Featured threads

Explore all groups

Create thread

Job Search Advice4.1K followers

Ask Mentors (Quick reply)4.6K followers

Malaysian Salary Gap11.3K followers

Career Advice4K followers

HR1.7K followers

Self Development2.1K followers

Show all top groups

Community groups

Featured threads

Explore all groups

Create thread

Job Search Advice4.1K followers

Ask Mentors (Quick reply)4.6K followers

Malaysian Salary Gap11.3K followers

Career Advice4K followers

HR1.7K followers

Self Development2.1K followers

Show all top groups

Customer Service

J

Johan · 8d ago

inCustomer Service

In customer service, everyone is basically doing the same thing like answering calls, handling complaints, meeting KPIs. But I don’t want to just be another name on the roster. I want my manager to notice me, maybe even consider me for a better role in the future. But how do you stand out when the work itself is so standardized? What are the little things that actually make a difference and get you recognized?

L

Lily · 8d ago

inCustomer Service

For anyone who wants to work at bingxue sr, I just want to say , the management are extremely unprofessional. Work schedules are prepared on a daily basis but are poorly organized, inconsistent, and often changed without proper notice, causing confusion among staff. Additionally, employees can be terminated at any time without valid reasons or due process. There's a clear lack of respect for workers as if we are easily replaceable. Not recommended for anyone seeking a stable working environment

N

Navinder · 23d ago

inCustomer Service

I'm currently looking for a job in the KL Sentral area or surrounding locations. My focus is on roles within customer service or customer experience, particularly handling inbound calls or responding to emails. I’m passionate about helping people and believe in delivering support with empathy, patience, and professionalism. I'm eager to contribute to a team where customer satisfaction and positive experiences are a priority.

M

Mohd Nazri · 18 May 2025

inCustomer Service

I believe JS should consider revising the policy and approach this matter more meticulously, especially when representing the company in job advertisements. There is a significant difference between telesales and customer service. Customer service is not telesales, telemarketing, or any “tele” role that focuses on inbound or outbound calls purely for upselling, cross-selling, or sales targets. True customer service is about handling people, assisting with inquiries, resolving issues,& escalate.

C

Community User · 16 May 2025

inCustomer Service

Why does my team have to be so unrealible? they always says ada apa2 call but when i did they complain a lot why i ask and call for advide like i just want to make sure i did the right thing am i wrong ?

I

Iman · 15 May 2025

inCustomer Service

I'm looking job in united Arab emirates aviation Media customers services

S

SITI NUR DAMIA · 2 May 2025

inCustomer Service

I would know la senior2 yang came from as Software Support, after this position korang apply kerja for what position? cus I wonder software support boleh kerja apa lgi after this stage?

s

syamimi · 26 Apr 2025

inCustomer Service

hai , i just wanna ask for a better minimum range time untuk kerja with a company berapa lama ehh? sebab i just found out theres a lot of company yang give a better pay so i nak tukar company sebab currently my company basic are the lowest for bpo and dia punya workload + system that they are using crazy

S

Suraya · 20 Nov 2024

inCustomer Service

Apa ciri2 yang patut ada utk jadi seorang customer service executive yg mantap dan bergaya? Saya pointer rendah time study but my english is pretty good. So i keep applying for jobs outside of my degree, keje2 yg i rasa semua degree boleh buat and salah satunya ialah CS. TBH, it's a good field for me. Ada career growth, gaji sedap, dan dgr cerita yg keje CS centre semua orangnya fun2 sebab keje stress hahaha...So i hve interviews coming up. Mind to share some tips to nail CS job?

L

LOOI · 21 Apr 2025

inCustomer Service

want to find work form home job i very diligence and can learn anything