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Anis Mastura Khan · 6 Feb 2025
Customer Service Associate
Dah kerja customer service bertahun-tahun, rasa dah penat angkat call, handle customers marah-marah, KPI tak habis-habis. Tapi bila nak lompat company, asyik dapat offer role sama je—CS jugak, angkat phone jugak. Dengan pengalaman dalam CS, ada tak position lain yang boleh try? Maybe something backend, admin, or even training? Ada sesiapa pernah successfully switch dari CS ke role lain? Share sikit jalan keluar korang.
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Muhammad Fadhil Bin · 28d ago
Business Analyst
Alhamdulillah saya dapat keluar daripada bidang customer service tapi banyak effort kena buat. Ambil professional cert mcm digital marketing or data analyst. Certs ni paling laku kalau nak switch tu different job.
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Sofwan · 10 Feb 2025
Dengan CS experience, boleh try roles macam admin, training, HR, atau even sales support. Highlight transferable skills masa apply. Jangan stuck kalau dah burnout, ada banyak jalan lain.

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