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Haznizah · 21 Jan 2025
Client Service Associate
Working in customer service has taught me the importance of empathy and clear communication. Every day, I interact with people who need help, whether it’s solving a problem, answering questions, or simply listening to their frustrations. It’s not always easy, but I’ve learned to stay patient and focus on finding solutions. The best part is knowing I’ve made someone’s experience better. -- the ideal CS. do you feel this way too working in this field? BE HONEST!
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Fahmi · 21 Jan 2025
Customer service definitely teaches you a lot about patience and empathy. It’s not always easy, but the satisfaction of helping someone and turning their day around makes it all worth it. It can be tough sometimes, but knowing you’ve made a positive impact is the best feeling. Definitely agree with you on that!
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Nur Aliyah Aiman · 21 Jan 2025
It’s all about finding that balance between patience and problem-solving. It can be draining, but when you manage to help someone, it feels so rewarding. There’s a lot of pressure, but knowing you’ve made a difference really makes the job worthwhile.
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Krystal Lim · 21 Jan 2025
Yes, 100%! Working in customer service has definitely taught me how to listen and stay calm in tough situations. It’s not always easy, but when you can help someone or even just make them feel heard, it’s such a good feeling. I agree, it’s all about empathy and clear communication.
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